Melissa Elder Email & Phone Number

United States

Jacksonville, Fl, Us

• Established the Talent & Culture department as the agency’s first HR hire• Improve organizational effectiveness by providing senior-level partnership, advice, and consultation, as well as utilizing internal and external market data to develop and implement HR strategies, policies, and procedures aligned with overall goals and objectives• Collaborate with leadership to drive talent acquisition, employee development, retention, and succession planning• Facilitate change management initiatives and effectively communicate business strategies, goals, values and performance expectations, leading to improved organizational alignment and increased employee engagement• Develop and execute staffing strategies resulting in a growth of 40% from 2020-2022• Implement effective employee relations strategies to enhance workplace culture and foster positive individual and team success• Provide guidance and support to managers on HR-related issues, including performance management, employee development, and disciplinary actions• Implement effective risk management by identifying potential issues and developing action plans to address them, resulting in the successful resolution of complex employee relations cases • Ensure legal compliance with all employment law, federal contract compliance (FAR, GSA, OFCCP) and COVID-era employment policies and laws, resulting in zero HR-related lawsuits or penalties• Design and execute comprehensive compensation and benefits programs, including pay equity benchmarking and bonus programs, to reward high-performing employees and improve retention rates• Optimize HR reporting and analytics, enabling data-driven decision making• Provide thought leadership and consultation to enhance employee engagement and productivity• Stay up-to-date on best practices, trends, regulatory changes, and new technologies in HR, talent management, and employment law to ensure the agency is implementing innovative solutions to attract and retain top talent

Chino, California, Us

Harrington Industrial Plastics is the leading distributor of industrial plastics piping, serving all industries with corrosive and high-purity applications. With 55+ locations, Harrington is a trusted leader in offering versatile products to meet the needs of a multitude of industrial and high purity applications.• Managed all HR activities for the East Region, overseeing 15+ locations and 300+ employees• Provided expert interpretation and application of company policies and legal regulations, ensuring compliance and mitigating risk• Coached and supported management in handling personnel issues, resulting in improved employee performance and reduced turnover• Implemented innovative recruitment methodologies and established/maintained relationships with recruiting sources, resulting in the successful hiring of top talent• Conducted exit interviews, analyzed data and made recommendations for corrective action and improvement, resulting in increased retention rates and improved employee satisfaction• Conducted investigations and mediated disputes • Efficiently administered auto accident and Workers Compensation claims, ensuring compliance and timely resolution• Managed employee lifecycle (recruiting, contracting, onboarding, administration, support, development, succession planning, offboarding)• Assisted employees with questions and concerns regarding employee benefits• Played a pivotal role on the Kronos implementation team, ensuring a smooth transition from ADP to Kronos HRIS and ATS

The Gate Hospitality Group is a management organization consisting of four of northeast Florida’s most luxurious and renowned private clubs – the Ponte Vedra Inn & Club and The Lodge & Club both located in Ponte Vedra Beach and Epping Forest Yacht Club and The River Club both located in Jacksonville. In addition to serving club members, the Ponte Vedra Inn & Club and The Lodge & Club are also award-winning oceanfront hotels where they also cater to resort guests• Administered benefit programs for 1000 employees at 4 locations: Ponte Vedra Inn & Club, The Lodge & Club, Epping Forest Yacht Club and The River Club• Executed open enrollment each year, including the facilitation and presentation of informational meetings, distribution and collection of enrollment materials, and updating benefit information• Mediated conflicts between providers and employees • Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, workers compensation reports, etc.• Coordinated all FMLA and personal leaves, workers’ compensation claims and short and long term disability claims, ensuring timely and efficient processing• Planned and directed company events such as health fairs, blood drives and on-site flu shots• Effectively communicated benefits, policies, and company events to employees through written and verbal channels• Maintained HRIS database and files with current and accurate benefit information, ensuring compliance with HIPAA regulations

Ponte Vedra Beach, Fl, Us

The PGA Tour is the organizer of the main professional golf tours played by men in the United States and North America. It organizes most of the events on the flagship annual series of tournaments also known as the PGA Tour, as well as PGA Tour Champions and the Korn Ferry Tour, as well as PGA Tour Canada, PGA Tour Latinoamérica, and PGA Tour China. The PGA Tour is a nonprofit organization headquartered in Ponte Vedra Beach, Florida, a suburb southeast of Jacksonville.• Streamlined HR workflow for 19 golf clubs and 2200 employees by coordinating employee paperwork, recruiting, unemployment, background checks, offer letters, etc, resulting in increased efficiency and 100% accuracy• Improved recruitment processes by sourcing new recruiting outlets, creating and posting job ads, and screening applicants resulting in a higher quality candidate pipeline• Managed unemployment claims for 19 golf clubs and PGA TOUR HQ, ensuring compliance and accuracy by compiling termination data and supporting documentation• Ensured the accuracy and completeness of all employee paperwork, including terminations, corrective actions, performance reviews, etc. leading to increased compliance with company policy• Facilitated efficient onboarding of new employees by administering offer letters, photo credentials, IS access and technology authorization for all club employees• Coordinated all travel arrangements for the HR department and all applicants coming to HQ for interviews• Managed monthly reconciliation and allocation of departmental credit card and travel expenses• Coordinated various team-building and charitable activities including birthday/anniversary celebrations, Ronald McDonald House dinners, charitable donation drives, and other extracurricular activities, boosting employee morale and promoting a positive work culture• Created and distributed employee newsletters, keeping employees informed and engaged with PGA TOUR and TPC news and updates

Dublin 2, Ie

Accenture is a global professional services company with leading capabilities in digital, cloud and security.• Effectively managed team workload and optimized operations through daily reporting, achieving high productivity • Developed and trained new team members to maintain high quality performance in Health/Life benefits processes and procedures• Provided prompt and accurate responses to personnel inquiries, demonstrating proficiency in benefit process• Created comprehensive step-by-step SOPs for all processes including certification and input of Health/Life benefit elections, resulting in improved efficiency and accuracy• Ensured timely and accurate processing of Open Season Retirement elections by meticulously managing additional workload and meeting all deadlines• Maintained consistent high-quality processing of Health, Life and Retirement benefit forms through regular quality assurance checks, reducing errors and ensuring compliance

Los Angeles, Ca, Us

The Associated Students UCLA, as a responsive student-centered organization, provides innovative and excellent services, programs, products, and facilities for the entire UCLA community.• Conducted orientations for new hires, ensuring their understanding of company benefits, policies, and completion of all paperwork• Supervised and managed the UCLA Federal Work-study Program• Verified and maintained the accuracy of personal information, employment, and wage information, including managing and verifying W-4 and I-9 forms• Accurately entered new hire, promotion, termination, and pay-change information to the HRIS system in a timely manner• Created and organized a well-maintained employee file system• Administered employee parking allocations, ensuring the balanced payment of invoices and tracking allocation of spaces• Administered referral bonuses, tuition reimbursements, employee discounts, and employee verification in a professional and timely manner• Conducted regular audits of the database and employee files to ensure accurate and complete information was maintained.