Eldho Mathai Email & Phone Number

Thiruvananthapuram, Kl, In

Trivandrum, Kerala, India

Provided support to the sales team on a daily basis.Generated new business leads through cold-calling activities.Participated in strategic planning meetings with senior management.Wrote and submitted reports on industry trends, prompting managers to develop business plans.Provided support to BDMs in ANZ and APAC regions.Researched customer needs and preferences to identify opportunities for new business.Prepared weekly reports summarizing sales activities, forecasts and performance metrics.Collaborated with team members to determine strategic sales approaches.

Trivandrum, Kerala, India

Conducted in-depth interviews with potential candidates for open positions.Provided guidance and support to team members on recruitment process.Evaluated job applications, resumes and CVs of applicants.Analyzed applicant information to determine suitability for roles.Created job descriptions and postings for vacant positions.Collaborated with hiring managers to identify staffing needs.Organized and conducted recruitment events such as career fairs or workshops.Identified potential sources of qualified candidates through various channels like job boards, employee referrals.

Trivandrum, Kerala, India

Collaborated with department managers to identify recruitment needs and develop job postings.Reviewed resumes and applications to determine which candidate met the position criteria.Source qualified candidates through online job boards, social media networks, referrals.Maintained accurate records of all recruiting activities within applicant tracking system.Negotiated contracts with successful applicants and facilitated offer acceptance processes.Explained job duties, compensation and benefits to potential candidates.Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.Advertised and promoted open positions using social media and digital marketing procedures.Managed candidate activity within Applicant Tracking System (ATS).

Trivandrum, Kerala, India

Developed and implemented telemarketing scripts to ensure consistency in customer service.Researched potential customers and created lists for targeted sales calls.Performed follow-up calls to existing clients to ensure satisfaction with products and services.Conducted outbound calls to promote products or services, answering questions and providing information.Responded to customer inquiries via telephone, email or chat applications.Followed up on leads generated by marketing campaigns in order to convert them into customers.Participated in team meetings to identify areas of improvement in the process of telemarketing operations.Tracked daily progress against assigned goals for successful completion of works.

Ernakulam, Kerala, India

Provided ongoing customer service support, responding to inquiries in a timely manner.Assisted customers in filling claims and providing necessary documentation up on request.

Ernakulam, Kerala, India

Assisted clients in selecting appropriate coverage options for their needs.Generated leads through cold calling, networking, referrals, and other marketing initiatives.Provided advise on financial planning and insurance policies.Processed applications and paperwork related to policy issuance or renewal.Maintained accurate records of clients information in CRM software system.Resolved customer inquiries and complaints in a timely manner.Prepared presentations outlining product features, benefits and pricing plans.Advised clients on coverage amounts needed based on individual circumstances.Ensures that all required documents are properly filled out before submission.