Eldhose Jacob

Eldhose Jacob Email and Phone Number

Senior Technical Support Engineer @ ThinkPalm Technologies Pvt. Ltd.
kochi, kerala, india
Eldhose Jacob's Location
Ernakulam, Kerala, India, India
Eldhose Jacob's Contact Details

Eldhose Jacob work email

Eldhose Jacob personal email

n/a
About Eldhose Jacob

Eldhose Jacob is a Senior Technical Support Engineer at ThinkPalm Technologies Pvt. Ltd.. They possess expertise in linux system administration, asp.net, system administration.

Eldhose Jacob's Current Company Details
ThinkPalm Technologies Pvt. Ltd.

Thinkpalm Technologies Pvt. Ltd.

View
Senior Technical Support Engineer
kochi, kerala, india
Website:
thinkpalm.com
Employees:
398
Eldhose Jacob Work Experience Details
  • Thinkpalm Technologies Pvt. Ltd.
    Senior Technical Support Engineer
    Thinkpalm Technologies Pvt. Ltd. May 2020 - Present
    Kochi, Kerala, India
    IoT Based Product Deployment & Support (Agile Methodology)Infra Structure Management (Server Package Installation, setting up the Services, Deploying the Template for injecting data to DB(Cassandra) Product Upgrade Via DevOps Tools (AWX, Run Deck, Resilio, AWS)Cassandra Database Management (DB Back up, Bulk Data Modification) Linux Server Management (Cent OS)Incident Management Via Fresh Service Tool and Voice, Fresh Chats Preparing Documents for various Support ActivitiesCoordinating Meetings With client for Product Bug Discussion, Analysis, Closure Coordination between Engineering Team for various Product Enhancement for Customer Satisfaction (JIRA) Customer Support ManagementAWS (VPC, EC2,EBS,S3,ELB,Auto Scaling) Recent achievement - Star Performer Award from Client
  • Movius
    Technical Support Engineer
    Movius Jan 2020 - Mar 2020
    Bengaluru, Karnataka, India
    Linux Back-end support for application logs and RCA troubleshooting PostgreSQL database administrationPriority ticket management with the salesforce Ticketing system and Microsoft Teams/SkypeCoordination between Engineering Team for various Product Enhancements for Customer Satisfaction
  • Vodafone Idea Limited
    Senior Executive
    Vodafone Idea Limited Dec 2015 - Dec 2019
    Bengaluru, Karnataka, India
    Day to day Operational Activities of Prepaid and postpaid IN Nodes– Space Management / Traffic/Management / Alarm management/ Node upgrades/User managementSQL Database management *Create/View/update tables and Database management with RDBMS queriesDesigning of products in Java Based Application owned by Ericson Postpaid / Prepaid Billing / Charging Related Customer complaint handling and resolution Via Fresh ServiceInter coordination with several departments for product management Security Audits for Linux / Windows nodesMySQL dump management Day to-day report PreparationSQL Database management Create/View/update tables and Database management with RDBMS queriesBig data analysis with LINUX platform (grep/AWK/sed/diff) and SQL Queries
  • Vodafone Idea Limited
    Senior Executive
    Vodafone Idea Limited Dec 2015 - Dec 2019
    Bengaluru, Karnataka, India
    Day to day Operational Activities of Prepaid and postpaid IN Nodes– Space Management / Traffic/Management / Alarm management/ Node upgrades/User managementSQL Database management *Create/View/update tables and Database management with RDBMS queriesDesigning of products in Java Based Application owned by Ericson Postpaid / Prepaid Billing / Charging Related Customer complaint handling and resolution Via Fresh ServiceInter coordination with several departments for product management Security Audit for Linux / Windows nodesMySQL dump management Day to day report PreparationSQL Database management Create/View/update tables and Database management with RDBMS queriesBig data analysis with LINUX platform (grep/AWK/sed/diff) and SQL Queries
  • Admod Technologies Pvt Limited
    Linux System Administrator
    Admod Technologies Pvt Limited Dec 2014 - Aug 2015
    Cochin Area, India
    Apache, Nginx web servers Zabbix Monitoring System cPanel, Plesk, WHMDatabase Administration(MySQL) Firewall Management(iptables) Suspicious Attack monitoring and prevention Mail Server Management (EXIM
  • Cochin International Airport Ltd.
    Office Administrator
    Cochin International Airport Ltd. 2009 - 2010

Eldhose Jacob Skills

Linux System Administration Asp.net System Administration

Eldhose Jacob Education Details

  • Mar Baselious Institue Of Technology And Science
    Mar Baselious Institue Of Technology And Science
    B

Frequently Asked Questions about Eldhose Jacob

What company does Eldhose Jacob work for?

Eldhose Jacob works for Thinkpalm Technologies Pvt. Ltd.

What is Eldhose Jacob's role at the current company?

Eldhose Jacob's current role is Senior Technical Support Engineer.

What is Eldhose Jacob's email address?

Eldhose Jacob's email address is el****@****alm.com

What schools did Eldhose Jacob attend?

Eldhose Jacob attended Mar Baselious Institue Of Technology And Science.

What skills is Eldhose Jacob known for?

Eldhose Jacob has skills like Linux System Administration, Asp.net, System Administration.

Who are Eldhose Jacob's colleagues?

Eldhose Jacob's colleagues are Vinu Tomy, Emil George, Mukund Cg, Mohamed Azharudeen, Hari Krishnan, Renjini Eldo, Oshin George.

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