Eldhose George Email & Phone Number

Bengaluru, Karnataka, India

Author and prepare technical documentation such as Online Help Manuals, Deployment guides, Admin Guides, Installation, and Configuration Guides based on Jira tickets.- Handle assigned backlogs and queries, ensuring completion according to the documentation plan.- Collaborate with cross-functional teams to gather information and ensure documentation accuracy.- Conduct meetings and calls to communicate with team members and stakeholders.- Identify product features from Jira tickets or project management dashboards and update or develop documents accordingly.- Take ownership of Heretto tasks, including creating Releases, Branches, and Versions.- Participate in Heretto meetings and provide feedback for improvement.- Track and manage documentation tickets.- Troubleshoot and resolve issues with documentation tools.- Work as an independent contributor to the project team.- Manage the Documentation Center.

Bengaluru, Karnataka, India

- Create and update various user documents like Online Help Manuals, Deployment guides, Admin Guides, Installation and Configuration Guides as required.- Identify the latest product features from the project planning meeting and document them in the SIPS+.- Identify and share the best practices with the technical writing team.- Works as an independent contributor to the project team.- Realizing innovative ideas that can improve product support and help implement them.- Conducting root cause analysis and brainstorming sessions to ensure high-quality output from the team.- Update and manage the document repository with the latest revision of manuals.

Bangalore

- Create and update various user documents like Online Help Manuals, Troubleshooting Guides, and Implementation Guides as required.- Works as an independent contributor to the project team.- Update and manage the document repository with the latest revision of manuals.- Update the document center with the latest documents.

Bangalore

- Created and updated various user documents like Component Maintenance Manuals (CMM), Overhaul Manual (OHM), and Service Bulletins (SB) as per the requirement.- Creation of Tool Service Bulletin and required illustrations as per TSBR by analyzing tool drawing and TSBR using Epic Editor and Tech-Illustrator- Backup Technical Illustrator of the team.- Train new joiners in authoring tools, illustration tools, and style guides per the customer's requirement.Conducting root cause analysis and brainstorming sessions to ensure high-quality output from the team.-

Bangalore

- Create and update various user documents like Overhaul Manuals, Component Maintenance Manuals (CMM), Service Bulletins (SB), Illustrated Parts Catalogues (IPC), and Interactive Electronic Technical Manuals (IETMs) for aircraft and components per S1000D and ATA guidelines.- Analyze design drawings and prepare illustrations required for the documentation.- Train new joiners in authoring tools, illustration tools, and style guides per the customer's requirement.

Bachelor Of Science (B.Sc.), Aircraft Maintenance Engineering, Ame

Completed Bachelor of Science, AME from Singhania University, Rajasthan.

Licentiate Diploma, Aircraft Maintenance Engineering, License Holder From Dgca, Govt. Of India

Activities and Societies: DGCA License category Paper 1 and Paper 2 Aircraft Maintenance Engineering License Diploma (3 Years).

Puc, Higher Secondary