Accomplished multiple roles involving Project Management, Wave Management for multiple Fortune 500 companies ranging from global pharmaceutical companies to financial firmsProject Lead in migrating over 15TB of data from local datacenters to AWS resources in condensed 18 month timeline.Co-ordinated with multiple vendors in daily meetings to address project goals and timelines addressing any issues affecting project milestones.Leveraged CRM apps like ServiceNow with PM applications such as MS Project to monitor project status and present to client leadership.Managed offshore and onshore teams in migrating over 1500 applications in 3 month period resulting in $110K savings for global financial/insurance firm.Technical liaison between client leadership and technical teams for several migration projects. Provided guidance and leadership outlining program objectives,

Project Lead for over 20 Office 365 migrations ranging from Hosted Exchange, Gmail and On-prem Exchange servers to Office 365.Designed and implemented Azure cloud storage solution with Azure StorSimple for private investigation firm involving over 15TB of confidential data.Provided L3 post-support for all Office 365 migration projects and Office 365 troubleshooting.Provided L3 escalation support for network and AD related trouble tickets.

Provided 3rd Tier network support for a variety of environments ranging from small businesses to enterprise level corporations.Designed, planned and implemented solutions for both voice and data networks.Provided Pre-Sales Engineering to determine best possible solution for clients based on their requirements.Involved in several DR projects that resulted in full business recovery with minimal downtime.Designed and Implemented complete call center solutions using Allworx VOIP equipment.

Provided high quality and highly technical troubleshooting in all areas of networking, wireless messaging, application integration and desktop support.Installed and configured Windows 2003 Server based networks using Active Directory.Implemented firewall security solutions for clients in a wide variety of Windows environments.Installed and configured Document Management solutions for firms in the legal community.Proactively researched trends and tools for clients and made recommendations based on these findings.Performed disaster recovery on critical accounting and domain servers for major NYC law firms which resulted in several days of saved downtime.

Designed, managed, and maintained a multi-platform network of Windows NT servers and clients consisting of Windows 2000, Macintosh and Linux workstations.Streamlined Project Management by building Access 2002 database.Designed and maintained an open source intranet webserver consisting of Red Hat 9.0 and Apache 2.0.

Performed data center reviews in the following areas: internal controls, computer operations, physical and data security, program change controls and procedures, tape management, job scheduling, problem identification, system software maintenance, and disaster recovery.Conducted technical reviews on various hardware and database platforms: SUN Unix, Windows NT, Novell Netware, AS/400.Conducted reviews of Client Server, Intranet, and Internet environments: Lotus Notes, Netscape, Unix, NT, firewalls.Participated on integrated audits with financial and operational audit staffs.

Researched and investigated data for the Rolling Stock Maintenance System database.Provided technical support for mechanics and foreman using RSMS.Assisted in troubleshooting the RSMS database and its network of terminals, Cisco switches, hubs, and PC’s.Provided on-line documentation for the maintenance of Rolling Stock Units.Compiled reports analyzing repair trends for the Rolling Stock Units and Repair Shop activity.Trained over 100 mechanics and foreman in accurately recording maintenance data to improve LIRR reliability.Collaborated with Engineering and Materials departments to provide concise technical data for mechanics and engineers.Assisted in laying groundwork for new M7 fleet for the RSMS database.

Provided 3rd-4th level connectivity support for high-end digital multifunction networked office equipment.Provided Quality Assessment reports on new releases of printers, software and networking hardware.Conducted PC to network installation and configuration, software support, and hardware problem resolution.Experience with several databases for case tracking including Remedy CRM and PVCS Tracker.Conducted several Quality Assessment projects involving network printing hardware and software resulting in over 1 million dollars in revenue.Assisted in resolving network printing issues for Staples, which saved over 400 thousand dollars in downtime.

Resolved product-engineering issues on laser beam and ink-jet printers.Traveled to OEM sites in North America as primary technical liaison to determine engineering needs, troubleshoot problems, assist with product development and train technical employees for OEM and Canon.Directed a Quality Assessment for IBM that was instrumental in the incorporation of Canon print engines in IBM products.Coordinated the release of print engines for other major manufacturers, including Lexmark, QMS, and DataProducts.

Conducted performance evaluations on water filtration equipment.Compiled analysis reports on competitors as well as domestic filters.Worked directly with research and development, project managers, and staff scientists.