I am an experienced high technology executive and program director who achieved strategic and tactical business objectives by building high-performing international teams of technical and business professionals and successfully leading them in the definition, development and commercialization of new products and technologies. I have a proven track record that is driven by a strong commitment to customer service and highlighted by long-term revenue and market share growth and consistent achievement of overall performance-to-plan, model profitability and quality levels, the hallmarks of which are high levels of customer satisfaction and loyalty.My diverse background gives me a unique perspective with regard to integrating and rationalizing technical, financial, and operational aspects of development and commercialization processes with the needs of both internal and external stakeholders, as well as a real-world understanding of what is needed to efficiently solve difficult problems, create and implement innovative technologies and products, define road maps that generate opportunities for future revenue and market-share growth, build cohesive teams and solid customer relationships, manage risk, and improve overall execution. Specialties: Bench MarkingBusiness Development / Business ManagementBusiness Process ManagementBusiness Process Optimization Certified PMPChange ManagementCoachingCompetitive AnalysisCustomer Relationship ManagementCustomer ServiceInnovationMentoringNew Product Development / Technology DevelopmentProduct and Technology CommercializationProgram Management / Project Management * Processes - Initiation, Planning, Executing, Monitoring & Controlling, Closing * Areas - Integration, Scope, Time, Cost, Quality, HR, Communication, Risk, ProcurementProduct & Technology CommercializationRoad Map DefinitionStakeholder managementTeam Building / LeadershipTechnology Assessment