Eldred Stephens Email & Phone Number

4325 Forbes Boulevard, Suite D, Lanham, Md 20706

• Program Management for NASA Contract• Staff Management for PTO Contract• Program Management for Hanscom Contract• Oversight for Payroll Processing• Invoicing• Project Financial Reporting• Unanet Time Charging and Expense Administrator• HR Management (Orientation, Termination, Policy Determination, Compliance, Enforcement, Benefits Administration, Salary Review, Annual Performance Review, Immigrations Processing, Employee Counseling and Corrective Action)

• Managed four IT programs (at government agencies) with a combined contract value of over $15 million, and one language services program with a contract value of over $21 million. • Developed requirements to re-engineer SAIC's Candidate Hiring and Management Portal (CHAMP), an online database that tracks candidates from the time they are identified through their first few days on the job. • Proposal Support - participated in more than a dozen proposals contributing to the writing, the… Show more • Managed four IT programs (at government agencies) with a combined contract value of over $15 million, and one language services program with a contract value of over $21 million. • Developed requirements to re-engineer SAIC's Candidate Hiring and Management Portal (CHAMP), an online database that tracks candidates from the time they are identified through their first few days on the job. • Proposal Support - participated in more than a dozen proposals contributing to the writing, the staffing portion, and formal reviews.• Facilities - managed a $200,000 SCIF build-out project to the specific requirements of the client.• Deployment Support - provide the daily management of employees staging for deployment to overseas locations Show less

• Administered and supplemented daily lesson plans for all grade levels from Kindergarten through 12th Grade, Special Education and Physical Education.• Directed all class room activities and work with students individually and as a group while maintaining a positive learning environment in the classroom.

• Managed daily activities of three supervisors and up to 50 full-time and part-time employees.• Developed staffing model to ensure appropriate coverage during fluctuations in claims volumes. The staffing model resulted in flexible scheduling of fulltime staff, better utilization of part-time staff, reduced idle time, minimized work backlogs and improved the turnaround of claims processing.• Directed the successful testing and implementation of an OCR Claims System. The OCR technology… Show more • Managed daily activities of three supervisors and up to 50 full-time and part-time employees.• Developed staffing model to ensure appropriate coverage during fluctuations in claims volumes. The staffing model resulted in flexible scheduling of fulltime staff, better utilization of part-time staff, reduced idle time, minimized work backlogs and improved the turnaround of claims processing.• Directed the successful testing and implementation of an OCR Claims System. The OCR technology provided 90 percent readability on most documents resulting in faster, more efficient claims processing and reduced manpower. • Developed and implemented a performance tool which tracked daily productivity and converted the results into an annual performance rating. The tool provided the format for weekly staff review/counseling and eliminated most of the subjectivity associated with performance reviews. Show less

• Managed daily activities of two supervisors and up to 30 employees covering multiple shifts.• Managed an annual budget exceeding two million dollars.• Successfully managed the transition of acquired financial institutions including their check processing, routing and transit number(s), deposit systems, and loan applications. • Developed and implemented process improvements and quality controls in various departments, resulting in expense reductions, less errors, process… Show more • Managed daily activities of two supervisors and up to 30 employees covering multiple shifts.• Managed an annual budget exceeding two million dollars.• Successfully managed the transition of acquired financial institutions including their check processing, routing and transit number(s), deposit systems, and loan applications. • Developed and implemented process improvements and quality controls in various departments, resulting in expense reductions, less errors, process efficiencies and streamlined procedures. • Improved statistical/management reporting in several business units using automated systems and software programs.• Responsible for project coordination of abandoned funds processing and year-end Interest Reporting Systems processing. Show less