Chris Eldredge Email & Phone Number

Baton Rouge, La, Us

- Lead programs designed to optimize both the utilization of our software platform investments as well as the day-to-day user experience associated with BCBSLA supported devices. - Ensure business and technical resources alike are well-prepared for changes and new capabilities offered as a result of ongoing programs.- Secure leadership buy-in for the overall technology roadmap, as well as its components, as a path towards achievement of desired business outcomes and goals. Build collaborative partnerships with leaders and key stakeholders, and keep the technology roadmap visible to executive leadership.- Successfully secure funding required to enable delivery of technology roadmap items. Build business cases, identify opportunities for cost savings and efficiency gains, and deliver solutions that achieve those proposed outcomes. Provide ongoing visibility into the overall value delivered through implementation of the technology roadmap.- Maintain working relationships with strategic vendors and partners in support of ongoing delivery of long-term technology roadmap.- Manage the project portfolio intake, analysis, approval and governance functions.

Baton Rouge, La, Us

Director of Enterprise Project Management Office, offering project management support for all corporate initiatives, including strategic, mandated/regulatory, and operational projects. Manage team of ten direct reports with seven key enterprise functions:1. Business Initiative Intake Process Management2. Resource and Capacity Planning & Demand Management3. Project Cost/Benefit Analysis and Benefit Realization Management4. Portfolio Financial Management5. Project and Program Execution Governance6. Enterprise Project Portfolio Metrics and Reporting7. Enterprise Portfolio Communications and Change ManagementOversee management of new idea intake process, including prioritization analysis, sizing, cost estimation, capacity planning, and scheduling. Facilitate weekly Project Approval Committee meetings. Serve as point of contact to Senior Management regarding new idea and project related issues.Staff includes business consultants, portfolio managers, and business analysts.

Baton Rouge, La, Us

Interim Manager of Portfolio Management (September 2017-March 2018)Strategic Portfolio & Demand Manager (February 2017-March 2018)Enterprise Corporate Project Manager (April 2016-February 2017)- Responsible for capturing, structuring, assessing, planning and prioritizing project ideas, analysis and execution for the strategic project portfolio. Manage all budget, forecast, and performance reporting from conceptualization through benefit realization.- Serve as primary point of contact with SVP’s, executive sponsors and business owners for all matters related to the execution success of strategic portfolio projects.- Plan, track and provide a high level of overall program/project management for enterprise-wide, cross-functional projects whose objectives align with significant corporate financial and strategic objectives.- Lead cross-functional project teams through implementation of fast-paced, highly visible corporate projects.- Perform internal project metric analysis to identify strengths and opportunities present within corporate project management office.- Develop internal informational and training courses for presentation to project managers, managers and directors in the PMO. Topics include financial management, innovation, and project leadership.- Analyze project proposals and performance against budget, timelines and stated objectives, in an effort to maintain a project portfolio that aligns with corporate strategic goals.- Establish and lead internal process review and improvement team, chartered with reviewing current cross-functional project ideation, analysis and implementation processes, identifying gaps and recommending solutions to departmental management committee. - Serve as process owner and SME for portfolio management and project analysis.

Dallas, Tx, Us

Director, Enterprise Project Management Office (August 2013-February 2016) (Reporting to CIO and President/COO)- Serve as program management leader for enterprise-wide technology projects; streamlined project review and prioritization process.- Lead operations of technology team (budget, resource, project communications).- Manage Business Process Analysis Team in support of all technology and change management initiatives.- Provide operational oversight for major technological upgrade initiatives (examples include: CRM Rebuild and Upgrade; Construction of consolidated EDW; development of org-wide governance and compliance policies). - Manage organizational process documentation efforts as part of key initiative (reporting to COO and EVP).- Use Rummler-Brache Process Improvement Methodology to assess current processes, facilitate efforts to design improved processes, and oversee implementation. - Accountable for governance of the Enterprise Project Portfolio, reporting to the COO and CIO to align enterprise projects with organizational objectives and available resources.- Implement clear and consistent project and process management oversight for enterprise at three levels: organization, process, and individual.- Develop and provide regular communications regarding project status and progress on critical technology initiatives.Director, Academic Services Consulting (April 2013-August 2013)- Responsible for management of Academic Services Consulting Practice, a team of seven consultants whose focus is faculty support, instructional design, and university program planning. - Direct activities of consulting team responsible for providing program planning, program design, and professional development services to faculty at US & International partner institutions.- Manage departmental projects across multiple strategic initiative.Project Manager, Academic Services (December 2012-March 2013)Instructional Design Consultant (November 2012-December 2012)

• Develop financial plans for professionals using a values-based approach to goal setting. • Utilize investment strategy, cash flow analyses, and general financial advice to meet client needs.

Melville, New York, Us

• Certified instructor of the "The Dale Carnegie Course: Effective Communications and Human Relations." • Taught 4 12-week courses for individuals from various backgrounds, including professionals, business owners and students. • Rated as “outstanding” or “above average” by 98% of students.• Performed duties as a graduate assistant for nine courses in Baton Rouge and Dallas.

Graduate Assistant in Department of Banking and Finance

Athens, Ga, Us

• Develop presentation materials for professional education workshops and client meetings.• Coordinate upcoming professional education opportunities.• Assist business consultants with client-related research, including market, product and legal research.• Create marketing materials and newsletters to promote consulting services and offerings.

• Managed research database for Union Pacific Railroad Translation Grant.• Performed basic and advanced analyses to determine the impact of a weight-loss intervention on overall employee health. Analyses performed included ANOVA, Latent Growth Modeling, Latent Class Growth Analysis, and Latent Transition Analysis.• Utilized SPSS/PASW, SAS and MPlus statistical software.

• Designed course, syllabus and instruction materials for three undergraduate management courses (Strategic Management, Business Ethics, and Human Resource Management). Taught 125 students.• Rated by 99% of students as “effective at teaching,” while 97% of students agreed that courses were “excellent.” Received an overall course average rating of 4.7 out of 5 by 96 rating students. • Presented collaborative research results at regional and national conferences.• Received Outstanding Instructor Award for the Department of Management.

• Managed daily operations of independent financial advisory business serving over fifty high net worth clients, with assets under management totaling over $65 million. Increased revenue by 500% in six years.• Designed customer relationship management program and increased client contact opportunities by 150%.• Developed and maintained 11 client relationships with assets under management totaling over $14 million.• Oversaw the recruiting, selection and hiring of new staff as part of a business expansion effort.• Designed technological and operational infrastructure to support growth of client base from 5 clients to 52.• Researched and implemented changes in overall portfolio strategy based on modern portfolio theory.• Maintained compliance system in adherence with standards set forth by the SEC.

Researched trends within local, de-novo banks in support of company's consulting efforts.

M.B.A., Organizational Behavior, General Management, Corporate Strategy, Organizational Development

B.S., Business Administration

High School

Education record