Mike Eldredge Email & Phone Number

CH-4665, Oftringen, CH

Limelette, Walloon Region, BE

Geology and mining, resource and reserve estimation and reporting, field/face mapping, core drilling and logging, 3D resource modeling in Surpac and Leapfrog Geo. Working with site mining and production teams to optimize quarry and plant operations in a safe and sustainable way in the West Region and Missouri. Exploration and strategic projects.

Limelette, Walloon Region, BE

Industrial Minerals/Limestone Mining, 3-D resource modeling, exploration data analysis, variogram modeling, and resourse estimates in Surpac, Exploration and Development projects, logging core and correlating stratigraphy into a workable mine planning framework.Responsible for Geology projects for Texas and Missouri mines.

Houston, Texas, US

• Geosteered wells in the Delaware Basin, mapping and gridding for geo-prognosis in Petra, prepared and presented after action review with achievements and lessons learned on each well drilled
• Performed geologic operations on the first 10k lateral COP drilled in Delaware basin, spud to TD in 20days, well drilled $400k under AFE
• Conducted geologic operations on first well to use new casing design, eliminated an intermediate string of casing reducing cost by $300k
• Successfully implemented workflow for operations team, gave Ops Geo more ownership for their wells, improved efficiency on wells by 5%
• Training courses included Weatherford Sample Analysis, GyroData Motors and MWD, Baker Hughes Drill Bits Plant tour, Cactus Wellheads, Cameron BOP Class, MI Swaco Mud Class, ConocoPhillips Pore Pressure Estimation Class

Fort Worth, TX, US

• Desktop Support for students, faculty, and staff at TCU, resolved issues primarily by phone and at the walk-up desk, front line support, assisted users with connectivity issues, printing, and password resets
• Managed special project to develop system to monitor agents on phone to create learning and coaching opportunities to improve customer service scores, implemented system and saw increase of 5% customer satisfaction.
• Generated reports from phone system to monitor calls, tickets, and downtime

Limelette, Walloon Region, BE

• Worked on exploration and development projects for the mining and production of chemical lime, logging and describing core, using geologic data to build 3D resource models in Surpac
• Utilized Surpac to create 3D block model of Marble Falls Quarry, modeling geologic structures (primarily faulting), improved reserve estimate by 10%
• Researched thickness trends at Ste. Genevieve quarry, used core and thin sections, updated geologic model, improved reserved estimates by 5%
• Created correlation model for Brierfield Quarry, Ste. Genevieve Quarry, Marble Falls Quarry for development and exploration projects

Houston, Texas, US

• Worked offshore in the Gulf of Mexico on the Transocean drilling ship Discoverer Americas, DD1, mud logging for BHP Billiton and Anadarko in the Green Canyon area
• Collected and washed, wet, dry, paleontological, geochemical, drilling mud, and formation fluid samples, lithologic description of cuttings
• Monitored fluid volumes, important for kick detection while tripping, reported changes in fluid levels to driller, calibration of sensors
• Compiled all data collected into final mud log, sent logs and samples to operators, maintenance and repair of equipment

Charlotte, NC, US

• Collections of delinquent mortgage loans, instructed new hire trainees on collections process, mortgage loan process, and negotiation, assisted new hires on live calls
• Developed and implemented new training process to get new hires more time on the phones before placing them on permanent teams, improved new hires score card results by 10%
• Helped to improve collections $20k by listening to agents calls, giving coaching and training feedback to agents

• Litton Loan Servicing, Collector II, Irving, TX—2008-2009Serviced mortgage loans, handled outbound and inbound phone calls, processed paperwork on HARP and loan modifications, handled customer service issues
• Consistently held top spot on the team score card for most payments collected, best customer service scores, and calls handled
• Recognized for outstanding collections and perfect attendance

• Argyle Solutions, Unit Manager, Flower Mound, TX—2004-2008Managed a team of 12 collectors focused on medical collections, developed and implemented collections process, managed dialing campaigns, lead new hire training
• Created collections process using letters, phone calls, and training curricula, improved collections by 15%, this system was in accordance with FDCPA
• Negotiated with clients to develop settlement campaigns, sent letters to offer settlements of 25-40% reduction in debt, this resulted in influx of calls and settlements and payment plans
• Started a tiered approach to collections, passing high dollar accounts and severely delinquent debt to more experienced and skilled collectors, this resulted in large settlements and payments on 5 and 6 year old debts

Master Of Science (M.S.), Geology

Bachelor Of Science (B.S.), Geology

Bachelor Of Arts (B.A.), Biology

Associate’S Degree, General Studies