Eleanor Flaherty Email and Phone Number

• Continued responsibility to fill critical business openings.• Analyzed success of the current and existing interview processes as well as developed new ones as unique roles were requested. • Utilized innovative recruiting techniques to source for passive talent through engaging messaging and network outreach.• Acted as a brand ambassador by leading training sessions to the internal population on effective social media sharing, networking techniques, and proper messaging of company mission and values. • Kept a pulse on hiring market and recruiting industry trends by setting google alerts, attending informational sessions, and participating in workshops throughout the Chicagoland area. • Took a data-driven approach to developing strategies around expected time to fill, weekly interview expectations and pipeline needs. • Coached hiring teams on job expectations, interview processes, and hiring decisions. • Provided key technical support during implementation and testing of our new applicant tracking system Greenhouse, as well as served as the main point of contact for trouble shooting, new releases, and training for the rest of the team. • Developed reporting automation to provide quick and easy data compilation and tracking for the recruiting team as a whole.• Attended both local and out of state career fairs to engage with students, conduct on campus interviews, and promote our full time and internship opportunities.

• Responsible for identifying strong talent for Enova through full-cycle recruitment; filling positions across the business in various departments such as the Finance, Accounting, Compliance, Call Center, Admin, Underwriting, and the HR team.• Created robust recruiting processes focused on competency based interviews, valuable prescreening, and candidate engagement. • Manage the entire offer process; including salary recommendations, offer letter generation, negotiation, and offer acceptances and declines.• Maintained confidentiality while performing adjudications of new hire background checks and made recommendations based on compliant precedent. • Created a positive candidate experience from beginning to end with numerous touch points balancing both a personal and professional communication style. • Nurtured strong relationships with my hiring teams as well as guided at least 9 brand new hiring managers in a single year through their first Enova staffing requisitions. • Identified a weakness in the background prescreening process that caused unnecessary and extensive delay. After researching, gathering data, and presenting my recommendation to senior leadership, I was successful in removing the step and reducing hiring approval turnaround time. • Member of the Workday Implementation team with a focus on recruiting and onboarding modules. Performed user testing, requirements gathering, and general maintenance of business processes. Acted as a point of contact for internal team members as well as external support vendors. • Managed operations employee referral program and bonus payout.

• First person to fill the role permanently and was tasked with building out a variety of new processes and to streamline new hire onboarding paperwork and procedures. • Recognized with the company’s “Rooster Award” for introducing employee perks to our call center population. This included onsite manicures, massages, and meditation breaks. • Enhanced employee morale and engagement through the managements and facilitation of several major recognition events each year ranging from 150 person offsite experiences to 800 person onsite luncheons in both our Chicago and Gurnee offices.

-Overhauled and updated numerous department processes, documents, and procedures improving efficiency-Designed a system outlining the entire onboarding process for new hires-Created a new system for the maintenance and shredding of outdated employee documentation-Continually exceeded timeline expectations for projects assigned -Created training documents for my position, including checklists and process outlines

-Member of a three person recruiting team responsible for filling close to 400 sales and non sales related positions in a year and a half -Full cycle recruiting including resume sourcing, screening, scheduling, interviewing, offer extension, and the collection of new hire paperwork-Developed retention efforts including new hire email blogs, events, and employee touch points-Managed career fair registration, preparation, attendance, and student follow up-Reduced department spending by utilizing a broad range of free job posting tools including over 200 university career sites-Proficient in the use of the applicant tracking system Jobvite

-Organized and filed confidential human resources documents in large volume.-Became acquainted with front desk procedures including specific security protocol, mailing, and international telephone communications.

-Enhanced website appearance to increase listener usability and enjoyment. -Participated in coordination of live broadcast events held at client venues within the surrounding communities. -Produced online and print graphics for account executives, promotional events, and station management reports. -Gained administrative experience utilizing MS Word, Excel, Photoshop, Dreamweaver, and other similar programs.

-Worked in small teams to provide the best possible service to hotel guests through bar, restaurant, and room service. -Performed housekeeping duties and laundry services.