Eleanor Nykamp Email and Phone Number
Eleanor Nykamp work email
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Eleanor Nykamp personal email
I started work with a position at Raley's in Rohnert Park, California. It was only for a summer, but it paid for my study abroad trip to Kingston upon Hull, England, UK, where I took Dutch, American Politics, and American History. I was going to school at the time at Central Washington University, where I graduated with a BS in Information Technology and Administrative Management with a specialization in Web Development and Database Design. Unfortunately, they were training us to be managers of those departments, so almost everything I know about the inner workings of tech came from experience after school.Out of college, I worked at Starbucks for a couple months before getting a job at Sonic.net in Santa Rosa, CA where I did Tech Support for 8 months, in which time I did over 5,000 tickets, before making a lateral move to Network Operations Provisioning where I was configuring routers, switches, phones, and setting up internet for business customers. I did that for a year and then moved on to working for Joann's Fabrics, Gamestop, and Starbucks for a while. I had a brief stint at Selerum and by brief, I mean about 2 weeks because the position was too long a drive for me. After that, I worked at Office Depot for a bit, before going back to Joann's Fabrics in 2020. Found a job doing Customer Support at First American, but had some mental issues after some events with the family and was forced to quit.I then worked as a CNC Programmer at North Coast Tile and Stone for 4 months, before getting another position with the company as an Estimator for countertops and such. Our office assistant quit suddenly and I was given her position on top of that, but the compensation did not match the amount of work I had, so I left in February 2022.After that, I found a fantastic Software Instrumentation Tech position at LGC Biosearch. I am very happy with it, but it is a temp position, so I need a backup in case I don't get hired full-time at the beginning of September. I started in March.For my personal life, I live in a two bed, two bath apartment with my Husband and my two cats: Althea and Artemis. I love to cook. I do all the finances for our family, while my husband cares for our small balcony garden where we grow Jalepenos, Shishito peppers, Cilantro, Chives, and a Marigold flower to keep pests away. My Husband works for the same company I do.
Wooden Spoon Managed It Services
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Wooden Spoon Managed It ServicesCalifornia, United States
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Pro-Active Support LeadWooden Spoon Managed It Services Nov 2022 - PresentAreas of Responsibility:Over the phone and onsite tech support. Replace parts or entire computers. Communicate with vendors to get issues resolved in a timely manner. Automate tasks as needed using ConnectWise Automate and powershell. As the pro-active support lead, also lead meetings and delegate tasks to team members. Setup and maintain Microsoft Intune/Autopilot. Coordinate with team members to learn new products. Identify opportunities for improvements in workflow and automation. Soft Skills:Upbeat interpersonal skills and easy to work with.Ability to identify an issue, independently research solutions, leverage vendors, and take ownership and see through to resolution.Ability to take a task and automate it if possible.Technical Skills:Knowledge of Microsoft Windows XP/7/10/11/server environments, firewalls, networking principles, DNS, DHCP, IP addressingFamiliar with remote access through RDP and ConnectWise Screenconnect.Troubleshoot, resolve or find alternative solutions to complex hardware and software issues.Experience with Sophos Connect, Sophos Firewall, Microsoft Entra, O365, Intune/Autopilot, AVD, ConnectWise products, and various other softwares.Able to troubleshoot multiple brands of business computers, such as Dell, HP, and Lenovo. -
Software Instrumentation TechnicianLgc Biosearch Technologies Mar 2022 - Nov 2022Hoddesdon, Herts, GbAreas of Responsibility:Support, maintain, update, and replace PC hardware and software with little to no disruption to manufacturing as dictated by evaluated necessity. Supplement technical and status meetings related to projects involving lab staff, support teams, and vendors. Coordinate with lab staff, support teams, and vendors to minimalize downtime to provide services and project deployment activities, escalating as necessary. Create, edit, and maintain process documentation, update training materials to support projects and ongoing internal services. Help maintain and improve an instrument software registry for all software in use across the business including its purpose, version, vendor, where it’s deployed, licensing, support contracts, impact to the business if non-functional, and other similar information.Identify opportunities for improvements in workflow and cost-savings with a focus on software solutions; propose these to the business. Soft Skills:Upbeat interpersonal skills, understanding stakeholders wants and needs, and dealing with expectations.Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance. Ability to identify an issue, independently research solutions, leverage vendors, interface with stakeholders while troubleshooting, take ownership and see through to resolution.Technical Skills:Knowledge of Microsoft Windows XP/7/10/server environments, firewalls, networking principles, DNS, DHCP, IP addressingFamiliar with emote access through RDP, CitrixTroubleshoot, resolve or find alternative solutions to complex hardware and software issues.Experience w/instrument software including Unicorn, Empower, Waters, and MassLynx, and lab instruments plate stackers/scanners, speedvacs, massspec, and liquid handlers from vendors like Tecan, Agilent, GE, Roche, ThermoFisher, LGC as well as custom-built instruments. -
Estimator And Owner'S AssistantNorth Coast Tile & Stone Jun 2021 - Feb 2022Santa Rosa, UsAreas of Responsibility:Estimated amount of stone or tile needed for a job, sent estimates to customers through email, managed each project with an accepted estimate through to the end. As the owner's assistant, scheduled templates and installs, kept contact with customers about schedule and any issues that arose, helped owner with technology issues, worked with coworkers on inventory and organization.Soft Skills:Great attitude, worked well with coworkers, understood customers' needs, worked hard to solve issue for customers, made sure customers were getting the best deal on their jobs, great organizational and time management. -
Cnc ProgrammerNorth Coast Tile And Stone Mar 2021 - Jun 2021Areas of Responsibility:Worked with AlphaCAM to program CNC machines to cut stone, made binders for jobs needing to be done, laid out templates on Alphacam to determine where the pieces could go on the slab, used slabsmith program to grain match on seams, kept an inventory of all slabs up at shop.Soft Skills:Great attitude, Hardworker, communicated with team of three well
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System AnalystFirst American Nov 2020 - Jan 2021Santa Ana, Ca, UsAreas of Responsibility:Five proprietary systems, phone troubleshooting, ticketing system, KBS.Soft Skills:Great attitude, Hardworker, Assisted customers with login issues, worked with team and escalated to team lead as needed. -
Technical Support SpecialistSelerum, Inc. Jan 2020 - Jan 2020Richmond, Ca, UsAreas of Responsibility:Troubleshooting networking issues, building additional computer systems for customers, software installations on MACs and Windows PCs through a remote connection, phone troubleshooting, KBS and ticketing systems.Soft Skills:Great attitude, Hardworker, Communicated with customers to troubleshoot hardware and software, became a liaison between end user and ISPs -
Network Operations ProvisioningSonic Oct 2018 - Oct 2019Santa Rosa, Ca, UsConfigured routers and switches for customer useWorked with a team to deliver internet to enterprise customersContacted customers by phone and email to confirm everything worked correctlyWorked with logistics to send out equipment to customersUpdated Knowledge Base for future use -
Tech SupportSonic Mar 2018 - Oct 2018Santa Rosa, Ca, UsTroubleshot networking issues with customers over phone and emailAssisted in setting up Local Area NetworksWorked with dispatch to set up times for techs to visit residential neighborhoodsDocumented information through tickets
Eleanor Nykamp Skills
Eleanor Nykamp Education Details
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Central Washington UniversityInformation Technogy And Administrative Management/Web And Database Administration
Frequently Asked Questions about Eleanor Nykamp
What company does Eleanor Nykamp work for?
Eleanor Nykamp works for Wooden Spoon Managed It Services
What is Eleanor Nykamp's role at the current company?
Eleanor Nykamp's current role is Working in a fantastic position with a great work environment. Living the Life.
What is Eleanor Nykamp's email address?
Eleanor Nykamp's email address is el****@****ile.com
What schools did Eleanor Nykamp attend?
Eleanor Nykamp attended Central Washington University.
What skills is Eleanor Nykamp known for?
Eleanor Nykamp has skills like Microsoft Powerpoint, Mysql, Microsoft Office, Web Design, Microsoft Word, Troubleshooting, Html5, Microsoft Excel, Web Development, Hardworking, Proofreading, Php.
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