• Excellence in customer service skills, answering client, patient and carrier calls; prompt return and follow up to all interactions; prompt response to requests for information.• Demonstrated ability to be flexible in order to meet the changing needs of the industry.• Excellency and Proficiency in Microsoft Office, extensive knowledge on use of email and search engine.• Accuracy with strong attention to detail and focus on quality• Ability to articulate presentations.• Knowledge of Medical Terminology• Excellent written/verbal communication skills.• Transcribes abbreviated & symbolized information from physician's orders onto patient medication profile through manual & computer entry.• Ability to multi-task in a fast environment with minimum supervision.• Ability to research, analyze and problem solve and can handle several priorities and working well under pressure to meet external and internal deadlines.• Quick learner and eager to learn something new related to profession. • Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service.• Demonstrates effective communications skills and the ability to deal pleasantly and effectively with staff and team members. • Projects an image of professionalism in communication, appearance and conduct.• Maintains a working knowledge of departmental standard operating procedures. • Demonstrates effective communication, interpersonal skills, organizational ability and ability to follow instructions.• General clerical duties and data entry experienced.• Performs technical duties. • Assists with inventory control.• Perform pharmaceutical calculations• HIPAA compliance• Typing skills of 40-50 WPM; good communication skills, both written and verbal. • Stand for long periods of time• Light to moderate carrying, pulling, pushing, walking, bending, stooping and reaching.