Eleanor Rowles Email & Phone Number

I am a fierce Retail manager who has a mighty passion for propelling a team into achieving customer experience excellence. I fully understand and enjoy analysing KPI's and communicating these with team members to strategise and business build to see improved results. I am confident at ensuring staffing costs and operational costs are all in line and that the retail margin is on budget to a % of sales. I am constantly endeavouring to develop a team to become strong leaders, by ensuring they have the right skills and resources to springboard them and contribute positively to the management of the business. I enjoy providing regular learning, coaching and reviews for the team to allow them to consistently delivery 5* Customer Experience - every day brings a new opportunity so working with the team to improve product knowledge, brand awareness and customer interaction skills contributes positively to the running of my successful shop floor and business.