I'm Eleanore Carrillo, and my journey in administration began in 2006 as a Certified Medical Administrative Assistant, collaborating closely with esteemed surgeons in ENT, Urology, and Plastic Surgery. Transitioning from the medical field in 2017, I embraced a dynamic administrative role with a renowned Payment Services & Solutions provider. Starting as a Lead Call Center Representative overseeing a team of 20+, I showcased my organizational prowess, time management, and communication skills, swiftly advancing to the role of Relationship Manager.In my capacity as Relationship Manager, I meticulously managed order entries for 28 Partners, ensuring contractual accuracy and fee application. My duties ranged from coordinating data and debit pin encryption to maintaining SLA performance level communication with clients and facilitating seamless collaboration with internal project teams. Following this endeavor, I embarked on a new chapter with Wave (formerly ScoopM), initially serving as an Administrative Assistant.At Wave, I led the development and documentation of operational procedures within the Delivery and Rideshare Divisions, ensuring alignment with the company's overarching goals in collaboration with the COO. Upon being promoted to Operations Manager, I took on the responsibility of not just training new contractors but also fostering strong relationships with delivery partners.Now, as Chief Administrative Officer at Wave, I remain committed to broadening my skillset and contributing to our ongoing success. My responsibilities include processing invoices and maintaining a well-organized document system for compliance and efficiency. Additionally, with a keen eye for detail, I handle payroll management to uphold financial integrity and employee satisfaction.