Eleanor Moss Email & Phone Number

Emergency Medical Technician working front line for East of England Ambulance Service responding to 999 calls. Providing efficient, effective and thorough emergency medical care. Successfully discharging, treating and transporting patients to hospital.

Vancouver, British Columbia, Canada

Food and beverage, production and service. Currently completing examinations to further career with the company.

Vancouver, British Columbia, Canada

In and post travel councillor for VIP guests traveling in Alberta and British Columbia. Collaboration with all departments to provide effective and efficient problem-solving to ensure complete customer satisfaction.

Vancouver, British Columbia, Canada

Customer focused role where excellent service is the number one priority. Administration and computer tasks involving statistical analysis, spreadsheets, booking management and POS systems. Supervised the daily operations of the Guest Service Department, working closely with all staff to ensure company goals were achieved and staff enjoyed their roles within the company.

Wales, United Kingdom

Worked as an integral part of a leadership team, to fundraise and educate.Duties included but were not limited to; recruitment and assessment of new staff, administrative and logistical tasks, schedule development, processing time sheets, identifying cost-savings and dynamic risk assessments for optimal risk management. Operated an open feedback environment, to ensure staff achievements were celebrated, whilst addressing under-performance through formalized 121 assessments. Organized and managed key events and ensured that risk assessments were engaged with, safety policies followed and method statements adhered to, creating a safety lead team. Implemented performance management procedures and manager to peer coaching, to ensure individual and team targets were achieved and continuous improvement was shown. Worked alongside paid and voluntary staff, in events and campaigns, to educate and inspire the public about area safety, by-laws and fundraising opportunities. Successfully lead the team to work for their KPI’s and targets, whilst raising considerable funds for the charity.