Eleanor Muske Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Oversees operations staff by directing facility maintenance, projects, and event conversions for a world class NFL stadium.• Took on additional roles and prioritized multiple projects of a wide scope.• Increased time saved from event conversions by providing direct communication, implementing consistent procedures, and aligning team goals and strategies.• Collaborated with other departments and partner companies to develop contingency plans, well-thought-out solutions, and feedback.• Gathered appropriate information, and data to track operational projects, conversions and generate reports. • Presented trainings or organized certifications that ensured 45 employees were compliant with OSHA, state, and corporate safety programs.• Lead safety committee and numerous operational efforts while involved in COVID-19 preventative projects

Sioux Falls, South Dakota, United States

• Displayed adaptability and professionalism by quickly learning facility and operational requirements for arena and convention center sites.• Worked closely with event management team to execute creative solutions for conference center, sporting, and assembly events.• Directed event and facility operations, conversions, and housekeeping, including supplementary contractor, union, and temp staff.• Strategically planned event estimates, scheduling, supervision, and problem solving.

Msp Airport

• Scheduled and managed a successful customer experience team of 74 employees that processed up to 2,200 reservations and returns per day• Daily tracking and measuring of KPI metrics to develop and apply successful action and contingency plans• Used servant leadership to drive production at a rate of 3.5 vehicles cleaned per hour to meet timely reservations• Directed, coached, formulated and managed employee development for customer facing employees while providing transaction assistance and recovery• Oversaw and incentivized sales team that hit monthly sales upwards of $800,000• Interviewed, hired and trained new employees and drove positive culture change as champion of employee retention for Hertz - MSP• Championed modification and optimization of VIP Platinum rental process for fortune 500 executives and Signature Flight Support • Utilized transformational leadership to promote a positive and supportive environment• Obtained Six Sigma Yellow Belt Certification

Greater Minneapolis-St. Paul Area

• Assisted with establishing and implementing logistics for the 45th annual citywide celebration with over 200,000 guests in attendance• Negotiated, managed and arranged placement of over 300 vendors• Mapped, coordinated, and scheduled rentals, security and permits of the festival event to ensure successful execution• Used creative methods to increase social media usage around the event• Organized general operations and volunteers for day of event• Used documentation and statistics to increase the efficiency of the process for years to come

Greater Minneapolis-St. Paul Area

• Planned, organized and executed events with up to 1000+ guests• Communicated between clients and vendors about organization and scheduling• At event duties included: organization and set up of venue, food preparations, greeting and direct service of guests

Greater Minneapolis-St. Paul Area

• Managed and monitored the staff and media check-in desk• Aided in the execution of game day promotion, set up and tear down• Was a friendly, helpful and positive presence to all fans and special guests• Arranged and organized MNUFC promotion materials within the TCF Bank Stadium

Greater Minneapolis-St. Paul Area

• Organized and managed Girls Rock events: logistics of 3 events where 140 girls attended an informal lecture and meet and greet from women working in business, government and non-profit organizations• Updated contacts: initiated research and updated all 80 non-profit and business organization’s members into a usable format• Adapted logistics for annual event that changed from winter to fall, organized all aspects of venue and catering, and created all promotional material• Collected data and information to develop and outline future projects• Created proposal for community and office rental space• Coordinated details for various events and meetings

Greater Minneapolis-St. Paul Area

• Collaborated with local businesses to find donations and resources for homeless shelters in the twin cities area• Assisted Safe Zone Youth Drop-In Center with development of a staff and volunteer training system and refined operations of services to youth• Supervised Safe Zone’s Youth Advisory Council; facilitated meetings, organized opportunities and directed action• Tracked information such as impact, demographic and success to assist with future projects.

Minnetonka, Minnesota

• Collaborated with staff to assure the delivery of excellent customer service• Enhanced leadership skills by training and assigning placement for eight employees• Organized and documented financial and inventory records• Managed time efficiently in a fast-paced environment• Promoted from server in April of 2015• Awarded Employee of the Quarter (2016)

Bachelor Of Arts - Ba, Operations And Supply Chian Management

Education record

Studied at the University of Central London for the Fall 2016 semester while abroad on the London Business Semester offered.

Education record