Eleanor Pan Email & Phone Number

Hangzhou, Zhejiang, China

1) Office Administration:- Led a cross-country team (7) to support more than 500 employees in 7 APAC locations (Hangzhou, Shanghai, Beijing, Seoul, Tokyo, Singapore & Sydney).- Delivered solution-oriented services for office daily operations, e.g. office & kitchen supplies, facilities maintenance, physical access control (Lenel & Genetec), office cleaning, green plants, fire control, employee safety & health, fixed assets management, new hire orientation & employee termination, data center management, & reception desk.2) Budget Planning & Cost Control- Planned annual budget for operational & capital expenses of multiple million dollars in APAC.- Monitored expenditures & fulfilled cost control initiatives: cut cost by 30% in a single service in 2023 & saved CNY 50K.4) Vendor & Contract Management- Evaluated daily performance of beyond 100 vendors,& negotiated service contracts for the best terms. - Created vendor database, conducted annual review, & eliminated unqualified vendors.5) Office Build out & Relocation- Acted as project manager & completed office build out, renovation & relocation projects with a total area of beyond 20K square meters. The single project expenditure is CNY 20M.- Managed build out projects in the whole process, e.g. designed layout, evaluated bidding process, monitor general contractor & suppliers to achieve deliverables on time & conducted rectifications. - Planned & implemented office relocation project, e.g. relocated 400 employees from 5 locations to 1 space in 1 weekend.6) Lease Negotiation- Managed multi-million-dollar corporate real estate portfolios & fulfilled corporate real estate strategies.- Negotiated with landlord directly & completed office premise selection & evaluation. The total lease area is beyond 20K square meters.- Negotiated lease renewal in Hangzhou in 2023 & renewed the lease timely with a total saving of 5M yuan.-Leased new office in Beijing of 2,500 square meters.

Hangzhou, Zhejiang, China

- Reported directly to Director of Global Facilities in America, & managed China office.- Delivered services for facilities management, office safety & security, & office daily operations, e.g. facilities checkup & maintenance, access control management (badge, CCTV, alarm & troubleshooting), data center management (HVAC, UPS, CCTV monitoring & FM200), fire control, employee safety & health & operational supplies & services.- Worked closely with Finance for rental payment, invoice settlement, & budget control.

Beijing, China

-Played as project manager to developed & managed high-profile international educational exchange programs, e.g. stakeholder analysis, financial budgeting, bidding & evaluation.-Organized international events & overseas visits for educational exchanges, & maintained relationship with central & local governments.