Eleanor Farrell
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Eleanor Farrell Email & Phone Number

C-suite executive with commercial, strategic and technology background. Focused on people and performance. at Samaritans
Location: Ireland, Ireland, Ireland 9 work roles 4 schools
1 work email found @buseireann.ie LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email e****@buseireann.ie
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Current company
Role
C-suite executive with commercial, strategic and technology background. Focused on people and performance.
Location
Ireland, Ireland, Ireland

Who is Eleanor Farrell? Overview

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Quick answer

Eleanor Farrell is listed as C-suite executive with commercial, strategic and technology background. Focused on people and performance. at Samaritans, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at buseireann.ie and a matched LinkedIn profile for Eleanor Farrell.

Eleanor Farrell previously worked as Chair of Samaritans Ireland at Samaritans and Chief Commercial Officer at Bus Eireann. Eleanor Farrell holds Diploma, Corporate Governance from Corporate Governance Institute Ireland.

Company email context

Email format at Samaritans

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{first}.{last}@buseireann.ie
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Profile bio

About Eleanor Farrell

Experienced senior leader in both private and public sectors. Focused on the user, building strong teams and delivering results. Enjoys leadership roles that balance strategic change and day to day operations in a fast paced environment.Passionate about delivering social impact. Experienced not for profit board member. Experience of Chairing both start-up and complex federated organisations. Nominations Committee member. Strong governance focus.

Listed skills include Strategy, Business Strategy, Product Management, Crm, and 21 others.

Current workplace

Eleanor Farrell's current company

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Samaritans
Samaritans
C-suite executive with commercial, strategic and technology background. Focused on people and performance.
AeroLeads page
9 roles · 27 years

Eleanor Farrell work experience

A career timeline built from the work history available for this profile.

Chair Of Samaritans Ireland

Current

Ewell, Surrey, GB

Trustee (Chair) of Samaritans Ireland. Member of the Board of Trustees of Samaritans (UK&I) - federated organisation with 201 branches and 20,000 volunteers across UK & Ireland.Samaritans work together to make sure fewer people die by suicide. Every six seconds we respond to a call for help. No judgement, no pressure. We're here for anyone who needs someone.

Nov 2018 - Present

Chief Commercial Officer

Dublin, IE

Senior leader with commercial and customer responsibilities:- Lead Expressway P&L, Ireland's largest commercial coach operator- Business development and regional market development- Corporate communications and external reputation

May 2019 - Nov 2023

Global Head Of Operations And Strategy, Customer Onboarding

Mountain View, CA, US

Led creation and growth of new organisation focused on retention and upsell for new customers globally: - Launched Sales and Customer Experience programs to grow spend and retention for new longtail customers. Led rollout of two vendor based long tail customer service programs to 200 vendors across all global markets within 12 months.- Delivered.

Sep 2015 - May 2018

Head Of Uk & Ireland, Global Customer Experience

Mountain View, CA, US

Managed customer experience for 200k+ Google AdWords UK & Ireland Small and Medium Enterprises:- Led employee team in Dublin, coordinated 24/7 service across vendors and Googlers in USA, India, Dublin.- Delivered operational results (customer satisfaction, resolution time, revenue programmes) across phone, email and chat channels.

Jan 2015 - Sep 2015

Head Of Customer Value Management

Vodafone Ireland

Responsible for 2m Vodafone Ireland customers. Delivered €70m contribution margin annually'Responsible for customer retention targets in six segments - #1 for results internationally: - Delivered customer offers for ongoing customer experience and retention/ re-contracting campaigns (up to 90% of retention volumes in key segments), new product launches and.

Sep 2011 - Jan 2015

Head Of Commercial Planning And Strategy

Vodafone Ireland

Responsible for 3 teams - strategy and planning in Consumer business unit (€700m revenue), roaming business and customer insight across both Consumer and Enterprise business unit (€300m revenue). Hired to set up and lead new Consumer strategy and planning function:-Developed three year vision and strategy for Vodafone Ireland working directly with CEO and.

May 2010 - Sep 2011

Engagement Manager

US

Solved critical business issues across multiple geographies and industries. Led projects and teams from 2006.Projects included:- Drove creation of new Irish retail banking joint venture that operated in 1,000 retail outlets. Sized market opportunity, defined JV structure and proposal process. Developed channel, product and pricing proposition.- Produced.

2003 - May 2010

Software Engineer

Guardeonic

An Irish software company specialising in security systems.- Designed and developed high-quality intranet security software to meet tight deadlines and decided on future product direction.- Implemented new quality testing system to improve product quality.

Sep 2001 - May 2002

Software Engineer

Trintech Technologies

An Irish e-commerce software company.- Project managed company’s most critical project to deliver custom e-commerce security project for an international bank involving five teams in two countries.- Designed and developed electronic payments software for merchants and acquirers.

1999 - 2001 ~2 yrs
4 education records

Eleanor Farrell education

Diploma, Corporate Governance

Corporate Governance Institute Ireland

Mba (1St Class Honours), Computer Science And Statistics

University College Dublin

M.Sc. (1St Class Honours), Computing

Griffith College Dublin

B.Sc. (1St Class Honours), Joint Honours: Computer Science And Statistics

University College Dublin
FAQ

Frequently asked questions about Eleanor Farrell

Quick answers generated from the profile data available on this page.

What company does Eleanor Farrell work for?

Eleanor Farrell works for Samaritans.

What is Eleanor Farrell's role at Samaritans?

Eleanor Farrell is listed as C-suite executive with commercial, strategic and technology background. Focused on people and performance. at Samaritans.

What is Eleanor Farrell's email address?

AeroLeads has found 1 work email signal at @buseireann.ie for Eleanor Farrell at Samaritans.

Where is Eleanor Farrell based?

Eleanor Farrell is based in Ireland, Ireland, Ireland while working with Samaritans.

What companies has Eleanor Farrell worked for?

Eleanor Farrell has worked for Samaritans, Bus Eireann, Google, Vodafone Ireland, and Mckinsey And Company.

How can I contact Eleanor Farrell?

You can use AeroLeads to view verified contact signals for Eleanor Farrell at Samaritans, including work email, phone, and LinkedIn data when available.

What schools did Eleanor Farrell attend?

Eleanor Farrell holds Diploma, Corporate Governance from Corporate Governance Institute Ireland.

What skills is Eleanor Farrell known for?

Eleanor Farrell is listed with skills including Strategy, Business Strategy, Product Management, Crm, Telecommunications, Change Management, Leadership, and Business Development.

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