Eleanor Totman Email & Phone Number

Essex

Colchester, United Kingdom

- Integral member of the senior management team formulating policy, devising KPIs, developing an organisational culture and building on success while balancing strategic and operational demands- Relationship management at all levels with internal clients – professional and academic, suppliers, colleagues and multiple stakeholders plus networking and.

University Of Essex, Colchester Campus

Established and led a new Division; successfully merging and restructuring 3 businesses to create a dynamic and cohesive team. Responsible for strategic planning, implementation and business development; marketing strategy (including tactical plans and copy-writing), sales plans, annual budgets, business and investment plans.

Colchester, United Kingdom

Successfully established and managed the Venue Essex conference and event management operation as well as the University Post Office team, recruiting and developing new teams and building effective business models. Renegotiated conference contracts which reduced bad debt and introduced operational efficiencies, customer service training and accreditation.

London, United Kingdom

Senior member of the retail management team responsible for - Retail strategy development and implementation for over 100 heritage properties- Liaison with property managers to implement retail strategy and deliver new retail outlets- Varied product range research, development, selection and purchasing- Supplier research, negotiation and contract.