Carrie Dunlap Email & Phone Number

Glendale, Az, Us

Phoenix, Arizona, United States

• Manage full learning cycle for course development, from design through evaluation, leading to a 20% increase in course satisfaction ratings.• Collaborate with SMEs to develop engaging and relevant training materials, ensuring all content is SME-approved.• Design and implement evaluation strategies to gather learning feedback and assess return on investment for courses.• Use Articulate Storyline, Rise, and Adobe Creative Suite to create dynamic eLearning content that boosts learner engagement.• Coordinate testing of new materials with stakeholders, including IT, to ensure seamless implementation.• Administer LMS, optimizing course delivery and tracking, resulting in a 15% increase in user engagement.• Maintain ongoing knowledge of developments in Learning & Development methodologies and technology advancements

• Created training content for new and existing programs, improving learner engagement by 15%.• Managed LMS functions, including content uploads and maintenance, while driving continuous improvements in course design and delivery.• Consistently communicated with stakeholders, maintaining a 95% on-time delivery rate of training materials.

• Developed comprehensive training materials, conducting assessments to identify gaps and improve performance.• Led certification processes, driving a 30% increase in certification success rates.• Ensured all training adhered to stringent safety and operational standards, improving overall team productivity.

Master Of Information Technology

Bachelor'S Degree

Bachelor'S Degree

Bachelor'S Degree