Curtis S. Email & Phone Number

• Designed and led all technical projects.• Contributed to open source efforts when appropriate.• Designed novel efficient algorithms for ML/AI, combinatorial mathematics, and more, optimizing often by 3000%.•Designed and built financial analysis ML system with PyTorch, Kubernetes, and Docker.

Riverwoods, Il

Administered and updated IBM Tealeaf installation. Performed high level design to low level implementation of users, events, reports, and the system itself. Was critical to an effort by the client to roll out a new website in time and correctly. Audited the system and found $400,000 per year savings, presented findings to client.Designed and installed Glassbox DCX installation, including all infrastructure requirements (SSO, hosting, etc) and led onboarding efforts for many internal teams to being using Glassbox. Recommended and designed data analytics solutions surrounding Glassbox and Tealeaf and optimized user bases of both.

Columbus, Ohio Area

Administered automated build/release system based on Hudson/Jenkins/RunDeck.

Greater Chicago Area

Administered and supported Tealeaf installation, providing reporting and troubleshooting as per client needs. Developed dashboards using diverse technologies such as Adobe Insight, SiteCatalyst, Google BigQuery, perl, and Excel. Served as part of a multidisciplinary team of consultants with a wide range of clients. Tracked down numerous performance issues for clients, using Tealeaf, increasing their site stability and conversion rates.Completed a project under a severe two week deadline, on time and under budget, presenting to the client successfully.

Cleveland/Akron, Ohio Area

Administered and supported ClearCase installation, providing guidance to other administrators and customers alike. Administered, streamlined, and upgraded a ClearCase v8.0.1 installation. Transitioned to additionally supporting Team Foundation Server, GIT, Jenkins, Harvest, and other SCM/build tools in use at the enterprise. Performed upgrade of ClearCase system, including the migration of all user data without IBM's assistance. Supported customers directly with any issues regarding the ClearCase system or its usage.

Fulfilled mission-critical role to administer Tealeaf system and develop or complete many other fraud detection and prevention functions.Administered, streamlined, and improved the robustness of a complex Tealeaf v8.7 installation.Worked closely with Wholesale Fraud specialists to supply them with needed data and evidence.Configured numerous alerts and events to detect or prevent fraudulent sessions and other activity.Performed maintenance and troubleshooting during all hours as needed to update or recover functionality.Developed reports using custom code to derive meaningful data from various separate data sources.

Mason, Ohio

Automated of production system monitoring, automated and audited software deployment and configuration, and audited of software life cycles.Administered Tealeaf applications pursuant to production monitoring goals. Obtained training and trained others in this tool.Performed production support and validation tasks for Tealeaf 7.2.9.7271 instances, interacting with Tealeaf support as needed to investigate and rectify errors in the system logs.Provided mentor support to Configuration Management personnel, assuring compliance with ITIL standards and LEAN methodology. Developed tools in Python to parse server logs an identify predictive patterns, to prevent outages.

Miamisburg, Ohio

Performed various functions, supporting all ares of product development from coding to testing to build/deployment and troubleshooting.Streamlined and documented build/release procedures for several products.Worked independently and in teams to make products comply with military security specifications.Produced and maintained builds and audit artifacts pertaining to them.Volunteered for a product testing effort to meet a stringent deadline for the USMC.

Defined corporate policy, implemented software configuration management best practices of my design. Participated in high-level guiding committees, including SSAA, SQA, and CM/RM interface groups.Led design of corporate Configuration Management policy and procedure compliant with LEAN/ITIL.Trained members of several teams in best practices and ClearCase/Clearquest procedures.Worked with internal and external audit, 100% pass rate, saving approximately $500,000 per year in fines and fees. Worked with internal groups such as QA and RM to develop a seamless solution for all processes.Developed scripts to assure repeatability and auditability of builds across the enterprise.Interfaced with third party vendors to assure continuous commercial quality of software from contractor to finished product.Mentored junior resources to establish a united front of policy and procedure for the enterprise.

Performed numerous functions from architecture to management of builds and design of build processes. I was hired to analyze and streamline the processes and was given carte blanche in that regard. I have worked extensively since my hire toward this goal, implementing procedures and systems to assure the quality and consistency of the build process as well as our software product's (53.com internet banking site) ability to be consistently managed and audited. Transitioned into newly created role in IT Quality group, providing audit and architecture guidance to product teams as well as providing ClearCase/ClearQuest support..Used Rational ClearCase and ClearQuest to manage and version product source code.Re-engineered build process for projects in order to assure speed and quality of build.Designed and implemented processes to assure Sarbanes-Oxley compliance.Built and deployed projects written in Java using Ant.Wrote build scripts in Ant and Perl to automate build and deployment processes.Coordinated with teams offshore in India to integrate their work into our onshore code.Initiated and spearheaded numerous process and audit improvement projects.Formally trained in ITIL, Foundation certified, involved in implementation of same.

Architected, designed, and coded application suites and tool scripts, constructing in two years a build ecosystem assuring quality software releases which an outsource company had failed to complete in five years and $20m in costs.Overhauled and created several processes to automate and assure regularity of the numerous projects. Assured high quality and efficiency of software creation, build, and deployment efforts and assured favorable third-party project audits.Used MKS Source Integrity to manage and version product source code.Re-engineered build process for projects in order to assure speed and quality of build.Developed suite of scripts to enhance functionality of MKS and assure repeatability of builds.Designed and implemented processes to assure Sarbanes-Oxley compliance.Built and deployed projects written in C++ and Java using Visual Studio and Ant.Worked on the design and development of an internal document repository project to store and version documentation, allowing workflow concepts such as an approve/reject cycle to be added to otherwise unversioned documents.Wrote application code in Javascript, Java, and Python.Wrote build scripts in Ant and Python to automate build and deployment processes.Designed and built code to greatly enhance the functionality of MKS Source Integrity, automating many processes and putting into place several applications for monitoring the integrity of the SCM archives.

Performed various duties as required in this role. Managed builds and installations of software packages, configuring servers and services continually to reflect changing current versions and accommodate customer/QA needs. Acquired strong knowledge of ClearCase and build processes, both Java and C++. Learned and used Perl to create accessory tools for assessing servers and gathering statistics.Built, labeled, and installed software written in Java and C++, on large Solaris servers and mainframes. Performed troubleshooting and core dump review on Solaris and mainframe systems to resolve problems.Set up and configured new large Solaris servers from tabula rasa, moving them into production afterwards.Developed and maintained documentation and procedures for regular tasks, training others in their use.Moved from test system to production system work within two months, fully replacing previous contractor.Became sole team member capable of configuring and diagnosing both Sun and mainframe environments.Provided input into procedural and architectural improvements for all systems and software encountered.

Involved in all aspects of development of Fourthought's 4Suite and 4Suite Server applications, in addition to being a consultant working with many large companies (including Sun Microsystems, Phillips Petroleum, and others). Involved in working group tasked with developing cutting-edge applications and languages using RDF, Knowledge Representation, and Machine Ontology/Learning techniques.Acquired strong knowledge of Python, RDF, Knowledge Representation, and Machine Learning/Inference. Worked to develop Semantic Web proof-of-concept projects for internal use and demonstrations. Developed web-based client for Jabber protocol communications during first working week.Redesigned and implemented company website to reflect new information and utilize RDF/4Suite Server technologies.

Involved in all aspects of ground up development of Sitebuilder (Automated Web site publishing system designed for small business owners). This product has been deployed to several customers and has 99.7% uptime/availability rate.Acquired strong knowledge of EJBs, MVC framework, J2EE security standards utilizing the JAAS security framework, XML, Oracle 8i, and Weblogic Application ServerDesigned/developed several Session and Entity beans for performing XML based transactions in the site generation area of SitebuilderServed on an architecture coalition for determining how to better integrate the AccelX product suiteMentored several junior Java developers in proper coding standards, EJB education, Servlets, JSPs and OOA/ OOD best practices.Developed many tools for content management and legacy migration, including tools to process HTML into XML components.Very familiar with ALL aspects of the software lifecycle, knowledgeable about what it takes to get a product out the door and to an actual customer.

Leadership position responsible for direction of junior personnel as well as the management of a global operations center encompassing all systems from telecommunications to mainframes to distributed servers and beyond. Monitored and provided first-level call support for all aspects of operations, including networking, user accounts, servers, and transactions/batch jobs.Performed maintenance tasks on all systems, including mainframes, Netware5 servers, NT servers, UNIX servers, FaxGate servers, Tivoli systems, ad infinitum.Managed data backup and recovery for all systems and performed statistical analysis on resulting log files.Cross-trained and mentored junior personnel to prevent job loss during a restaffing operation and to provide greater flexibility of staff.Developed tools using existing technologies (due to a Y2K-related installation freeze) for troubleshooting servers and determining their sources of error, increasing the efficiency of operationsDeveloped training documentation to assist junior personnel in determination of problem sources and resolution of problems.Assisted in the installation and configuration of an SAP/R4 system as part of a B2B collaborative effort.

Self-directed position requiring attention to detail and willingness to accept personal responsibility for the function of a regional (encompassing three divisional warehouses) warehouse and operations center. Monitored all aspects of operations, including telecommunications, mainframe operations, server systems, emergency power systems, et cetera.Analyzed mainframe batch schedule to detect operational bottlenecks, developed improved and more fault-tolerant schedule, and implemented it to improve operational efficiency.Developed numerous documentation systems to train junior personnel and standardize operational procedures.Developed numerous server-side applications to collect or analyze mainframe data in order to create new datasets for use by executive staff, warehouse management, and corporate staff.Initiated and led automation initiatives, saving untold man-hours of labor and countless thousands of dollars in revenue. These initiatives eventually led to my downsizing, as I allowed the remaining BSA to take on the work of two persons without lost productivity.Used my knowledge of warehouse operations to produce applications that analyzed activity to detect bottlenecks and potential fraudulent activity, improving the efficiency of the warehouse operations.Became support person for the order entry system due to my self-acquired and in-depth knowledge of this system, knowledge that allowed me to improve its efficiency by rewriting the scripts with which it maintained itself.