Elen David Email & Phone Number

Australia

Melbourne, Victoria, Australia

Core role as Design Strategist for our diverse range of clients, from N4P through to multi-nationals, facilitating participatory workshops, leading research, business analysis and transparent discussions on people, process, scope and vision. Ensured mutual alignment with desired outcomes and fostered a culture of co-creation.Integrated human-centred design.

Provided UX Strategy consultancy for Havona.Global, aimed at creating a new social media platform with integrated peer-to-peer investment mechanisms, focusing on uplifting artisans and ensuring supply chain efficiencies through ethical AI and blockchain technology.Instrumental in the start-up's concept defining and experimentation phases, facilitating.

Comprehensive UX research and development for a SaaS chemicals and fertilisers inventory management module, catering to a primarily non-digital native, spreadsheet-based audience.Utilised an extensive UX Design toolkit yet took a focused responsibility for UX Research within the multi-disciplinary product team, conducting desk research, user interviews.

Melbourne, Victoria, Australia

Provided end-to-end Service Design consulting within the hospitality sector. Ran the gamut of functions and activities from concept development through build to operational execution, ensuring a seamless customer experience, and efficient service provision and operations.Applied human-centred design principles to enhance all facets of customer experience.

Greater Melbourne Area

Evaluated and improved the digital onboarding process for a new-to-market family health tracking platform across both the app and website experiences, increasing engagement and conversion rates, and enhancing market perception.Orchestrated in-depth current-state analysis employing a combination of qualitative and quantitative methods to get a 360° view.

Australia

Directed UX design efforts for an AI-powered dental health app to herald user engagement and retention.Facilitated rapid ideation workshops with the cross-functional team, fostering a culture of curiosity and innovative problem-solving.Solely responsible for UX Writing and visual concept design, drawing on my artistic background and customer service.

Melbourne, Victoria, Australia

Human Centred Design [HCD] immersive that propelled me from bricks-and-mortar ventures into the digital realm where I could apply the parallels of movement choreography, customer service, systems ergonomics and visual design to purposeful, comfortable and pleasurable human-computer interactions.

Windsor, Victoria, Australia

Oversaw daily operations and recruitment of resources to run a vibrant and iconic Melbourne hospitality venue, cementing my management skills and business acumen in a cafe, bar, restaurant, and live entertainment setting.Led a team of over 30 staff, fostering a collaborative environment and providing ongoing training to enhance service quality and.

Melbourne, Victoria, Australia

Pivoted my rapport building towards Client Relations as I stepped away from direct sales, providing consultative solutions that considered user context factors outside of the narrow window of media capture needs.Championed the successful integration of a subsidiary business, Slice Media, acting as a change management leader, growing my business acumen.

Melbourne, Victoria, Australia

Advanced my sales career in new business initiatives and managing client accounts, targeting the small to medium national market across Australia and New Zealand.Drove new business primarily through cold-calling while consistently exceeding sales targets through strategic human-centred selling approaches and leveraging my knowledge of the buying cycle.

Sydney, New South Wales, Australia

Initiated my B2B sales career, focusing on global media monitoring solutions, and engaged in intensive solution-selling training to enhance client engagement and sales techniques.Adopted a fresh approach to sales by integrating active listening skills and solution-focused strategies, significantly improving client satisfaction and retention.Conducted.

Bachelor'S Degree, Dance, Honours With High Distinction

Mastering Systems Thinking In Practice

The objectives: - challenge systematic thinking and systematic approaches to understanding and working with complex situations - explain.

Analyzing/Presenting Data/Information

Fundamental design strategies for all information displays: sentences, tables, diagrams, maps, charts, images, video, data visualizations.

Hcd Transform, User Experience (Ux) Design

Activities and Societies: LUX [Ladies that UX]A comprehensive exploration of User Experience (UX), User Interface (UI) design, &.

Education For Working Professionals, Emotional Intelligence For Leaders Pspgov516A [Develop And Use Emotional Intelligence]

Education For Working Professionals, Develop Leadership Qualities Pspgov511A [Develop Leadership]

Education For Working Professionals, Conflict Management In The Workplace Pspgov508A [Manage Conflict]

Education For Working Professionals, Building Your Self Esteem And Assertiveness Skills

Advanced Major Sales Methodology, Selling Skills And Sales Operations

Advanced Major Sales Methodology Selling Skills and Sales Operations The Advanced Major Sales Methodology, developed by Robert Miller and.

Permaculture Design Certificate, Sustainability Studies

Permaculture Educators Guild Syllabus. Whole design course curriculum incl. urban issues and reading the landscapes of cool temperate.

Victorian Certificate Of Education, Dance And Dance Composition, Senior Dance Award Scholarship