Elegant, Art de Vivre lifestyle oriented possessing vibrant personality professional with 15 years Luxury Property & Hospitality Industry experience, among which 5 years in Mykonos Cosmopolitan Island, Cyclades, Greece: Well-being Management, VIP Management, Guest Relations & Concierge.QUALIFICATIONS: Health Coaching, Holistic Therapy, Aesthetics & Cosmetology; Psychology; International Protocol & Etiquette (Cross-cultural aspects; VIP Management; Business & Social Etiquette). EXPERTISE: WELL-BEING, SPA & WELLNESS SECTOR, LUXURY RESIDENCES & RESORTS • Well-being and Holistic Lifestyle Management (Holistic Skincare & Body Therapy; Integrative Nutrition Health Coaching; Cosmetology & Aesthetics); • Guest Relations, Wellness & Concierge Services in Luxury Villas, Guests Experience Improvement;• Holistic Integrative Lifestyle Services for Luxury Villas and Super YachtsKEY SPA Brands & Treatments Protocols experience (Face & Body Treatments and Rituals): ESPA, VALMONT, iS CLINICAL, THE ORGANIC PHARMACY, CINQ MONDES, LIGNE ST BARTH, ELEMIS, THALION, BIOLOGIQUE RECHERCHEADDITIONAL EXPERTISE: INTERNATIONAL ETIQUETTE & PROTOCOL • Corporate & Individual educating Master Classes providing in Social & Business Etiquette, Cross-cultural Etiquette and VIP Management (Communications; Dress Codes; Dining, Wine & Tea Etiquette; Guest Etiquette; Religious Etiquette, Communication with people with disabilities; Etiquette for Children; Image & Styling; Personal Branding)
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Wellness & Concierge ManagerAlegria Villa Mykonos May 2022 - Aug 2022Mykonos, Southern Aegean, GreeceWellness & Concierge Management; VIP Guests Relations:• Organising the Spa & Wellness department (Spa menu development, Spa team arranging and training); • Assistance in organising and planning guest's vacation together with Wellness programs before their arrival, in team work with the Villa's staff, assistance in preparing the Villa for the guests arrival (all the spaces are well-prepared and clean; Welcoming flowers, snacks & drinks are arranged and well served); • Guests welcoming, serving welcoming drinks and snacks, Villa Tour & Facilities familiarization, Check-in assistance according to the Villa standards, ensuring that everybody are arranged in comfort; • Supervising for the excellent services, ensuring all the services to be provided at the highest standards and the clients are fully satisfied; • Organising guests's Wellness programs and daily recreation through Concierge services; • Managing and Sales in Villa Boutique (Clothes, accessories and cosmetics brands). -
Holistic Health PractitionerLuxury Villas, Yachts & Resorts Through Concierge Offices Apr 2018 - Oct 2021Mykonos, Southern Aegean, GreeceHolistic Integrative Lifestyle Services for Health, Beauty & overall Well-being(organising Health & Wellness Programs for VIP clients staying in Luxury Villas & Super Yachts)
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Spa Department: Pr & Sales ManagerScorpios Jun 2017 - Oct 2017Mykonos, Southern Aegean, Greece• Spa Facilities organising, Team training and managing; Financial profitability generation, GM reporting; • Welcoming guests, Public Relations, Promoting Spa Treatments, Spa Reception, Reservations and Cashier. • Supervising for the excellent services from the team therapists (Spa guests welcoming and excellent treatments executing), ensuring the treatments are well done and all the clients are fully satisfied; Achievements: brought financial profit almost from 'zero' to a point above the set target plan for the season. -
Spa ManagerMiraggio Thermal Spa Resort Feb 2017 - Mar 2017Khalkidhiki, Central Macedonia, GreecePre-opening functions (preparing for the opening):Spa concept and menu development assisting; Cosmetics Stock fulfil; Facilities, Spaces and Rooms organising; Personnel recruiting and training; General assistance for GM and the owners of the Resort. -
Spa DirectorPorto Carras Grand Resort May 2016 - Jun 2016Khalkidhiki, Central Macedonia, GreecePre-opening functions (preparing for the opening):Cosmetics stock organising, Spa concept and menu development, personnel training; supervising and managing for the per-opening of Spa & Wellness centers of two Resorts of the Company. -
Tv Presenter, Editor-In-Chief, Producer, Sales Representative'Amazing Life' Tv Channel Mar 2009 - Dec 2014Moscow, RussiaTV Programs producing about Health, Nutrition, Culture & Lifestyle; Art & Cultural Events producing;Representative, PR & Marketing, Sales in Greek market and other countries abroad.
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Sales & Marketing For Spa & Wellness Cosmetics Brands; Spa Manager; Head Therapist; TherapistPrevious Experience Luxury Hospitality, Vip Health Clubs Aug 2003 - Oct 2008Mykonos, Southern Aegean, Greece; Rhodes; Crete; Athens'The Organic Pharmacy' Cosmetics Brand Sales & Marketing Representative in Greece (Trained in London, United Kingdom):• 2005 | HILTON RHODES RESORT (now SHERATON RHODES RESORT), Ialyssos Avenue, ixia, 85100, Rhodes, Greece• 2006 | BLUEGR MAMIDAKIS HOTELS (Athens, Crete, Rhodes, Greece)• 2007 | BILL & COO SUITES AND LOUNGE, Mykonos, Cyclades• 2008 | MYKONIAN MARE BOUTIQUE & SPA, Mykonos, CycladesAchievement: Closing the cooperation with the hotels, Spa operations and management.Spa concept and Spa menu development; Personnel recruiting and training; Spa operations; Cosmetics stock control; Spa treatments and Cosmetics products retail; Guest experience – ensuring all services are excellently done and all the guests are highly satisfied. • 2004 | Head Therapist | "HOLMES SPA" | HOLMES PLACE HEALTH & FITNESS CLUBS, Marousi, Athens (Attika), Greece• 2003 | Therapist | «GB SPA» («ESPA» Natural Skincare & Beauty Products, UK) |HOTEL GRANDE BRETAGNE, A LUXURY COLLECTION HOTEL ATHENS, GREECE | MARRIOTT BONVOY (before Starwood Hotels & Resorts Worldwide, Inc.)
Elena D. Education Details
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Ahse (Austrian Higher School Of Etiquette), Lady'S School, Moscow & St. Petersburg, RfProfessional Degree Of Tutor In International Protocol & Etiquette, Elegancy Of Manners -
Inn (Institute Of Integrative Nutrition), Ny, UsaProfessional Degree Of Integrative Nutrition Health Coach
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Moscow Institute Of Television & Radio Broadcasting ‘Ostankino’, Faculty Of High School Of Film And Television ‘Ostankino’, Moscow, RfExcellent
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Tei Of Athens (Athens University Of Applied Sciences), Athens, GreeceExcellent
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British Hellenic College, University Of Wales, Athens, GreeceExcellent
Frequently Asked Questions about Elena D.
What is Elena D.'s role at the current company?
Elena D.'s current role is Lifestyle & Well-being Management; Guest Relations & Concierge; Front Office, Reservations; International Protocol & Etiquette, VIP-Management; Luxury Property & Hospitality Business.
What schools did Elena D. attend?
Elena D. attended Ahse (Austrian Higher School Of Etiquette), Lady's School, Moscow & St. Petersburg, Rf, Inn (Institute Of Integrative Nutrition), Ny, Usa, Moscow Institute Of Television & Radio Broadcasting ‘ostankino’, Faculty Of High School Of Film And Television ‘ostankino’, Moscow, Rf, Tei Of Athens (Athens University Of Applied Sciences), Athens, Greece, British Hellenic College, University Of Wales, Athens, Greece.
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Elena Laskari, Ph.D.
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