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Elena Bailey Email & Phone Number

Analyst III, Complaint Vigilance at Kenvue at Kenvue
Location: Lancaster County, Pennsylvania, United States 5 work roles 6 schools
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Current company
Role
Analyst III, Complaint Vigilance at Kenvue
Location
Lancaster County, Pennsylvania, United States

Who is Elena Bailey? Overview

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Quick answer

Elena Bailey is listed as Analyst III, Complaint Vigilance at Kenvue at Kenvue, based in Lancaster County, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Elena Bailey.

Elena Bailey previously worked as Analyst III, Complaint Vigilance at Kenvue and Analyst III, Customer Complaints at Johnson & Johnson. Elena Bailey holds Master’S Degree, Regulatory Affairs & Quality Assurance, 3.95 from Temple University.

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Email format at Kenvue

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Kenvue

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Profile bio

About Elena Bailey

Details are what drive me, and my orientation to detail has served me well in both my professional and personal lives, as it is who I am, not who I have learned to be. My passion for details also hones other core competencies in my skill set, such as my organizational and writing abilities. Additionally, this affinity for details is the source of my ability to give the things I work on that bit extra.I have 15 years’ expertise in regulatory compliance, quality assurance, and manufacturing/packaging operations within GMP environments and am a critical thinker with sharp root cause analysis skills. I'm a strong technical writer with demonstrated results authoring comprehensive, concise descriptions and eloquent arguments that support conclusions. I compose effective and clear technical documents of all types, including investigations, SOPs, and audit responses. I'm a highly organized, dependable, and an engaged member of the team.I also have a passion for learning and continuous improvement. I’m an agile and adept learner who quickly understands and applies new concepts to execute tasks right first time from the outset. As I continue to execute a task, I enjoy making both incremental and significant improvements to the process or end result. An example of this is when I taught myself the methodologies for adult learning and developed a comprehensive five-part course covering compliance with cGMP regulations. This program became source material for the Annual GMP Training at Johnson & Johnson Consumer, Inc. Lancaster for 2018, 2019 and 2020. When I had begun developing this training, I had no prior training development experience, but I was able to learn on the fly and skillfully meet a need at my organization. My core competencies & skills include:cGMP · Investigator · Consumer Complaint Program Lead · Regulatory Compliance · Inspection Management · Supplier Quality Management · Quality Metrics · Technical Writing · Annual Product Review (APR) · SOP Creation/Revision · Training · Auditing · Data Analysis · Consent DecreeSAP · EtQ · trü · Remetrex · Adobe Acrobat · Pas-X (MES) · Audit Tracking Management System Administrator · Microsoft Office with LinkedIn Badges (top user) for Word, Excel, Outlook, PowerPoint, Visio · Mentor for System Navigation/FunctionsOrganizational Skills · Written Communication · Leadership · Results-Driven · Critical Thinker · Quick Learner · Resourceful · Autodidactic · Creative Thank you for visiting my profile, and your interest!

Current workplace

Elena Bailey's current company

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Kenvue
Kenvue
Analyst III, Complaint Vigilance at Kenvue
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5 roles

Elena Bailey work experience

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Analyst Iii, Complaint Vigilance

Current
  • Analyst III, Complaint Vigilance, August 2022 – present
  • Determines need for complaint/adverse event investigation for three manufacturing sites and twenty-seven external manufacturing sites
  • Triages ~ 445 complaints per month
  • Actively develops and manages relationships with Call Centers, Medical Safety, Marketing, internal affiliates, and external sites
  • Ensures quality culture through the alignment of an end-to-end complaint vigilance process
  • Provided continued support for previous role at JJCI Lancaster through April 2023
Aug 2022 - Present

Analyst Iii, Customer Complaints

Lancaster, Pennsylvania, United States

  • Accomplishments - See Complaint Specialist II Complaint Program Lead
  • Led all aspects of consumer complaint process for manufacturing site, such as complaint investigation, reporting of complaint metrics, and the processing of returned field samples
  • Assessed production records, investigations, change controls, CAPAs, analytical/microbiological results, complaint trends, and regulations to identify potential impact to quality and compliance
  • Managed the storage of returned field samples and the site field sample destruction processSupplier Quality Management
  • Partnered with site Quality, Operations, Procurement, and Suppliers/Service Providers ensuring supplier quality and preventing supply chain disruptions
  • Coordinated Import for Export (IFE)/Temporary Importation under Bond (TIB). Assembled/submitted documentation to Customs Border Control. Managed IFE/TIB material destruction process
Mar 2020 - Apr 2023

Complaint Specialist Ii

Lancaster, Pennsylvania Area

  • Accomplishments:
  • Acting complaint supervisor from 2014 – 2015. Effectively managed Lancaster Complaint Vigilance team, including onboarding and training a new hire while simultaneously processing and reviewing complaints
  • Site Complaint SME for FDA inspections and Complaints Community of Practice
  • Self-taught the methodologies for adult learning and developed a five-part course covering quality principles and cGMPs. Course was source material for Annual GMP Training for 2018, 2019, and 2020.
  • Developed tools and best practices to increase team efficiency, cycle time adherence, and right the first time (RFT) metrics. Team monthly cycle time reduced 85%. Team RFT increased 15%
  • Oversaw construction of consumer field sample storage area resulting in successful verification during Consent Decree Remediation
Mar 2012 - Mar 2020

Associate Scientist/Complaint Coordinator

Bd
  • Accomplishments:
  • Learned complaints process in less than two weeks, while performing regular job duties enabling a seamless transition from previous complaint coordinator
  • Developed/implemented practices to reduce cycle time and facilitate efficient investigation of complaints, enabling the processing of 264 complaints in two weeks
  • Authored complaints process manual and trained team members on complaints processFunctions:
  • Inspected, tested, and dispositioned incoming, in-process, and finished materials
  • Performed laboratory testing for microbiological performance/cultural response
Feb 2006 - Mar 2012

Quality Material Coordinator

Bd
  • Accomplishments:
  • Defined new role from a list of objectives which streamlined department workflow
  • Oversaw organization of the new retention sample storage area, ensuring it was brought into compliance.
  • Created inventory and records management system for inventory and retention samples.
  • Authored the stock media SOP.Functions:
  • Managed procurement and inventory of raw materials reagents, stock media, retention samples, and records. Created inventory management system.
Feb 2005 - Feb 2006
6 education records

Elena Bailey education

Master’S Degree, Regulatory Affairs & Quality Assurance, 3.95

The Temple RA/QA Program is the most established and comprehensive graduate curriculum of its kind. It fulfills regulatory requirements.

Drug Development Certificate, Regulatory Affairs & Quality Assurance, 4.0

Study Abroad

The Randolph-Macon Woman's College Study Abroad Program at the University of Reading, in Reading, Berkshire, United Kingdom was an.

FAQ

Frequently asked questions about Elena Bailey

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What company does Elena Bailey work for?

Elena Bailey works for Kenvue.

What is Elena Bailey's role at Kenvue?

Elena Bailey is listed as Analyst III, Complaint Vigilance at Kenvue at Kenvue.

Where is Elena Bailey based?

Elena Bailey is based in Lancaster County, Pennsylvania, United States while working with Kenvue.

What companies has Elena Bailey worked for?

Elena Bailey has worked for Kenvue, Johnson & Johnson, and Bd.

How can I contact Elena Bailey?

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What schools did Elena Bailey attend?

Elena Bailey holds Master’S Degree, Regulatory Affairs & Quality Assurance, 3.95 from Temple University.

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