Elena Bartholomew Email & Phone Number

United States

● Contributed to team attainment of 103% revenue retention and 101% customer dollar retention.● Dynamic Customer Success Manager driving business growth and revenue through strategic consulting for diverse clients.● Participated as a Rotational Program Customer Success Manager, responsible for multiple project-based activities within my team focusing on Customer Success initiatives. ● Accepted into HubSpot Mentorship Program to conduct all new hire onboarding day to day immersion ensuring all new team members are set up for success around business expectations.

Cambridge, Massachusetts

Boston, Massachusetts, United States

● Drove brand impact, client engagement and sales through working community events.● Assisted with and ran new hire onboarding and trainings.● Supported the successful launch a new studio opening at B/SPOKE inducting 700+ clients in 48 hours as the brand welcoming ambassador.● Proven track record of excellent customer service and resourcefulness with a pressed timeline.

Wellesley, Ma

Create all social media accounts and post on accounts multiple times each week, collaborate with team members to brainstorm ways to generate sales.

Greater Boston Area

As a content intern I worked on updating the online platform to help improve and promote up to date information to clients. I also collaborated with co-workers to brainstorms ways to gain new clients.

Norwood, Ma

As the Human Resource Manager I updated over 100 college job posting databases, reached out and communicated with perspective employees, set up and performed both in person and Skype interviews with possible employees. As the Event Planning Intern I organized the event calendar on excel using statistics from previously attended camps, attended events and worked as a sale representative to create revenue for iSlide, created PowerPoint presentations and delivered them to the CEO and other managers of the company, brainstormed and put together office events to attract future employees.

Natick, Ma

Built Pinterest account to generate public interest and sales, coordinated shipments of products, approximately 10 a day and completed necessary office jobs, worked on the computer, updating the store locator and adding events onto the website to promote product at external retailers.

Master Of Science - Ms, Entrepreneurship/Entrepreneurial Studies

Bachelor Of Science (B.S.), Entrepreneurship/Entrepreneurial Studies

Activities and Societies: Varsity Field Hockey Team

Diploma, General Studies

Activities and Societies: Varsity and Junior Varsity Field Hockey (Captain), Varsity Track and Field, Junior Varsity Lacrosse, Peer Mentor.