Elena Crowley Email & Phone Number

A results-driven health care director experienced in accountable care, health plan and clinical practice operations with extensive expertise in performance improvement, change management, provider relations, training, policy/procedure development, credentialing and payor enrollment. Utilizes excellent communication skills to align physicians and health care organizations, lead and develop staff, and enhance customer relations. Ensures maximum patient/employee satisfaction and consistent regulatory and policy compliance. Demonstrated track record increasing quality and reducing medical expenses, as well as improving operational efficiency, data integrity and customer service. Significant practical experience implementing and maintaining accreditation standards.

Listed skills include Healthcare Management, Accountable Care, Change Management, Process Improvement, and 12 others.