Elena Devnina Email & Phone Number

Maidenhead, Gb

London, England, United Kingdom

Credera, a global consulting firm, helps clients unlock potential in a complex and competitive digital world. We drive exceptional, industry-tailored experiences and solutions in Transformation, Martech, AI, and Technology. As a values-led organisation, our teams take an authentic approach through humility and excellence. We believe this approach has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution.

London, England, United Kingdom

BrightGen is a Salesforce top-tier partner with over 15 years’ experience. BrightGen supports each customer's digital transformation journey, delivering a full range of Salesforce services: from consulting, implementation and integration, through to custom application development, governance and continuous improvement.

Berlin, Germany

- Develop dedicated social media platforms for multiple mobile game titles with strong results of steady community growth and visible improvement in user engagement and new user acquisition.- Manage the entire life-cycle of online and offline projects from planning, scheduling and implementing to project completion, ensuring on-time, on-budget and quality delivery.- Track project processes and status: assign and track tasks in Trello / JIRA, prepare and maintain project documentation, present findings & reports to senior stakeholders.- Manage internal and external stakeholders (YouTube and twitch influencers) by communicating project updates, ensuring contractual obligations are met, mitigating risks and escalating when necessary.- Track and report on KPIs to assess and analyze current product performance and provide input and recommendations to support company strategy. Implement data-oriented approach and practices into team weekly meetings.- Volunteer to take ownership of a game management project steering the development of the product through in-game events, promotional campaigns and community postings and coordinating the work of 3 language teams under Agile methodologies.

Berlin, Germany

- Plan, organize and produce text and visual social media content for several mobile game titles juggling multiple projects and priorities simultaneously in a fast-paced environment.- Develop and maintain in-depth knowledge of company products and awareness of relevant processes, proactively research latest technological updates and social media tools in order to create engaging and high-performing content.- Provide exceptional customer service through email ticket system and direct messages in a timely and accurate manner.- Handle customer complaint issues taking ownership, analyzing, investigating and gathering information, setting action and resolution plans.- Ad hoc tasks and responsibilities supporting teammates in organizing online and offline gaming events.

Moscow, Russia

- Plan and manage daily operations of a greeting cards design agency with focus on pre-print copy quality control and post-print analysis and correction implementation.- Proactively work on process development / improvement to maximize efficiency.- Source and commission freelance authors, negotiate rates, create detailed briefs and testing materials and manage end quality.- Troubleshoot issues and errors, resolve queries directly with external and internal stakeholders.- Coordinate bi-weekly edition of a company catalogue and newsletter producing high quality copy and providing copy-editing and proofreading when necessary.- Verify factual correctness of information on printed educational materials.- Monitor and optimize performance to meet growing market demands.

Moscow, Russia

- Proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice.- Provide editor's corrections when necessary.- Sub-edit texts written by a number of authors to ensure consistent company-accepted style.- Verify factual correctness of information on printed educational materials.

Saratov, Russia

- Proofread pre-print materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice.- Provide editor's corrections and sub-edit texts written by a number of authors to ensure consistent company-accepted style.- Verified factual correctness of information.

Saratov, Russia

- Proofread pre-print materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice.- Provide editor's corrections and sub-edit texts written by a number of authors to ensure consistent company-accepted style.- Verified factual correctness of information.- Reviewed and chose photographs and illustrations for publication in alignment with preset guidelines.

Master'S Degree, English Philology, Translation, Teaching

Graduated with Honours / magna cum laude. Graduation work in Political Linguistics.

Education record

Activities and Societies: Pardot Lightning App trails + Pardot for Salesforce ClassicHere is my Trailhead profile.