Website: Spearheaded website optimization, resulting in 65% increase in sessions, 118% in sales, and 84% in conversion rate over 90 daysMigration: Led successful transition to Shopify, enhancing user experience and reducing operational costsRetention: Implemented strategies resulting in 8.37% increase in subscribers (to 7,415), demonstrating ability to grow and retain user baseWinback: Managed cross-functional projects including winback strategies and surprise-and-delight initiatives, showcasing versatility

Website Updates: Leveraging my understanding of our customers, I've taken the lead in revamping our website. This includes improvements to the Home page, Box Builder Widget, Impact & Sustainability Page, and the Account Home Page to come. Third-Party Partnerships: I successfully manage various third-party partnerships, including Lumber (design + tech), Clickpost (post-purchase tracking), Glow Labs (loyalty), Yotpo (reviews), ChurnBuster (failed payments and cancel flows), and Plastic Collective (sustainability partner), ensuring that they align seamlessly with our goals.Customer Care: I troubleshoot and resolve large-scale customer care issues as they arise, contributing to improved customer satisfaction and retention. In addition, I’ve led the revamp of all our transactional emails + NPS surveys. Revenue Enhancement: I've actively led projects aimed at increasing our average order value, such as the addition of the progress bar for shipping on our website. Additionally, I've worked on enhancing our conversion and retention rates, notably through the box builder widget and our upcoming loyalty program. Cost Savings: My efforts have also led to cost savings, including addressing failed payments through ChurnBuster, optimizing our cancel flows, and setting up an interim tracking solution that hasn’t affected customers' ability to track shipments while integrating with Clickpost.

Coordinating federally-sponsored research on the mechanism and treatment of acute and chronic pain, specifically looking at the effects of ketamine on postoperative pain following mastectomies as well as studying EEGs on individuals with chronic lower back painRecruiting potential patients and completing assessments with them as per protocol

Performed data analysis and linear regressions using RWorked with a mentor from the Davachi Memory Lab to author a poster about hippocampal granularity as shown by intervoxel similarity and its relation to cognitive performance and verbal episodic memory in older adults

Science-based comprehensive health start-up focused on bringing personalized action plans to clients Partnered with ReactNeuro to redefine brain health through VR neurocognitive brain assessmentsDeveloped research skills through literature reviews, data collection, and interactions with clients

Delivered lectures and lead pre-medical and post-baccalaureate students through dissections and experiments in Contemporary Biology Lab, a course which emphasizes experimental techniques in mammalian anatomy & histology, genetics, and molecular biologyCollaborated with the Professor Hazen to prepare lab materials, grade lab reports, and provide feedback on student assessmentsWorked over the summer with high school students

Co-founded Columbia University’s first contemporary performance group of 15 membersHosted weekly dance classes and oversaw the production of the inaugural showcase

Aided a Sports Certified Specialist PT while interacting with sports rehabilitation patientsDiscussed relevant research papers regarding common sports injuries

Interacted with 300+ teachers online, inspiring them to use Edmodo’s educational technology platform in new ways. Spearheaded Edmodo’s 10th Anniversary video for EdmodoCon, a virtual education conference catering to 30,000 attendees.

Worked closely with the COO to identify artistic talent within the San Francisco homeless community and to drive sales in Silicon Valley technology companies. Helped close deals with LinkedIn & the Chan Zuckerberg Initiative to place artwork in their private workspaces. Assisted in organizing a pop-up art gallery at Gensler’s headquarters in San Francisco.

Participated in PAMF’s Summer Wellness & Education TrainingCreated and taught a stress management course to 30 students at the Boy & Girls Club in East Palo Alto.

Assisted during patient visits, gained insight into running a private practice, learned about women’s health