- Oversee the delivery of multiple projects, ensuring timely and effective execution in collaboration with senior leadership and management teams- Scope projects, establish clear objectives, and define work-streams with appropriate ownership for each task.- Develop comprehensive project plans that integrate into a wider programme plan, outlining detailed timelines and deliverables.- Manage resource allocation, including budget oversight, headcount management, and responding to fluctuating demand levels.- Identify, analyze, and document programme risks, assumptions, issues, and dependencies (RAID), overseeing RAID management at both project and programme levels.- Enforce programme governance standards tailored to each project's scale and complexity.- Resolve escalated project issues independently, escalating further when necessary, to ensure project continuity.- Collaborate with project managers on supplier and stakeholder management to enhance project delivery.- Deliver accurate and timely project status reports, contributing to regular programme-level updates for the Senior Leadership Team.- Promote diversity and inclusion within project teams, fostering a collaborative work environment.- Ensure transparency through proactive communication with stakeholders across the organisation.

Responsible for co-ordinating the daily operations of 150+ detention custody officers and several middle managersCommunicating key messages to a central security management room maintaining the health and safety of stakeholders on a multi- disciplinary site of up to 1000 employees.Effective collaboration and communication with stakeholders ensuring the welfare and care of vulnerable adults, children and families, challenging where appropriate and representing the companyAdhering to short-term holding room and residential holding room legislationDirect line management of 11 individualsCollation of monthly MI data which inform operational and strategic objectives.Competing the necessary referrals to local authorities, National referral mechanisms and safeguarding leadsImplementation of risk and safer detention care plans supporting individual needsDeveloping current processes and writing SOPs that promote the most accurate and successful proceduresTraining staff members (including officers and managers) due to a fast-paced changing environment

Escorting detainees around site securely.Supporting asylum seekers through a difficult and often traumatic process, building rapport through conversation and games.Searching rooms and persons for restricted items.IOSH trained.

Analysing current website and social media presence and presenting improvement ideasEditing the website through SquarespaceCollating relevant material from files for content and writing passages

Working with children with autism in Key Stage 1Playing with the children and picking up on their individual needsAssisting with learning, communication and personal hygieneCleaning the class regularly after messy activities and eating

Managed a hotel with 71 rooms whilst working independently Checked in guests, providing a friendly, informative welcome Organised house keeping staff and allocated room cleaningPerformed maintenance and Health and Safety proceduresDealt with customers’ issues and complaints

Worked behind the bar as a trainee bartender. In a high end establishment, the top priorities are preparing perfect drinks quickly and serving them professionally. My other jobs included- changing the beer barrel- using a till- serving customers with a friendly attitude- expanding my knowledge on and preparing cocktails, mixers, coffees, soft drinks, beers and wines

Served customers with a friendly, confident attitudeAttended tables quickly and efficientlyTook card payments and managed a floatMaintained good hospitality whilst adapting to the new Covid-19 regulations, making sure to keep the customers and other staff safeHandled large sections of tables independently during busy shifts successfullyCleaned the tables and helped clear the restaurant after closing regularly

Take care of various children aged 6 months to 13 years oldEntertain and feed the childrenPut them to bed and read them stories

Using an electronic tillMaking coffeesCleaning (inc. the bathroom, kitchen, counter, fridges, cutlery etc.)Making conversation with lots different peopleWorking under stressful busy circumstances

Assisting the lead tutor with daily duties - ordering materials/booking field trips/organising eventsSupporting children who get distracted or need extra support with explaining or help to stay on taskHelp with spellingSupport with breaksOrdering children’s work traysIndividual readingOrganisation of teaching space

Delivering foodClearing tables (wiping it down after too)Polishing and wrapping cutlery Working during special events (such as weddings) as well as day trade

Managing a floatOrganising money quicklyTalking to the public and dealing with demanding customers

Delivered 213 weekly newspapers and advertising leaflets throughout the yearMade sure that newspapers were delivered correctly and on time