Elena Lande is a Director, CEM Operations. She is proficient in Russian. Colleagues describe her as "Elena had a very positive impact on Pyramid during her tenure. She was able to identify the areas where most value could be created for the client, from a CRM perspective, and to execute at the highest levels of performance. She displayed great energy and initiative and became a key contributor in her role. Elena takes ownership of projects and delivers what she commits to. She is devoted to continuously develop herself and to increase her impact on the organizations she works for."