Elena Lyuts Email & Phone Number

The Woodlands, Texas, United States

The Woodlands, Texas

• Developed and implemented routing strategies that optimized transportation efficiency and reduced costs.
• Managed a team of routing specialists, including hiring, training, coaching, and performance evaluations.
• Continuously created training materials, conducted individual, small and large group personnel training, and cross-trained all departments on routing procedures.
• Negotiate rates with logistics service providers to achieve long term goals and a sustainable competitive advantage.
• Managed a weekly KPI report with main customer accounts, ensuring shipping and delivery SLA targets were met.
• Provided the sales department with accurate and up to date freight quotes.

The Woodlands, Texas

• Coordinated and managed white glove recoveries for high-value products. Developed and implemented standard operating procedures (SOPs) for logistics operations.
• Lead the company's digital transformation program, digitizing existing paper-based activities, allowing faster end-to-end job execution and better visibility into order statuses from internal and external perspectives.
• Analyzed logistics data to optimize routing and scheduling for LTL and FTL shipments. Conducted LTL class calculation for shipments and provided guidance to team members on proper classification
• Managed and coordinated dispatching, routing, tracking of shipments both internally and externally with brokers/carriers/on-site contacts to ensure smooth communications, operations and high-quality freight movement.
• Covered LTL( Less-than-Truckload), parcel, PTL ( partial) and FTL (Full truckload) modes of transportation. Worked alongside the operations team to consolidate loads to maximize profits.
• Scheduled incoming orders ensuring timely and accurate processing of documentations and all aspects of customer requirements, including, but not limited to booking shipments, scheduling pickups, gathering information.

• Provided logistics consulting services to clients in the transportation industry, including freight management, tracking services, and warehouse storage, and final mile deliveries.
• Developed and implemented logistics strategies for clients, resulting in increased efficiency and cost savings.
• Managed client relationships, including contract negotiations and ongoing communication to ensure client satisfaction.
• Analyzed logistics data to optimize routing and scheduling for LTL and FTL shipments, including conducting LTL class calculations and providing guidance to team members on proper classification.

Budapest

• Created and fostered long-term relationships with carriers across Europe to help customers move their inventory in the most cost-effective way by identifying and providing best logistics solutions
• Mastered market trends and evaluated transportation alternatives which helped overcome seasonal reduced carrier capacity
• Conducted regular business reviews with carriers to maintain strong relationships and identify opportunities for improvement.

Budapest, Hungary

• Negotiated contracts and agreements with new/established carriers by optimizing their fleet which improved profit margins by 300% and increased owned carrier capacity by 200%
• Oversaw dispatching, routing, tracking, and shipping activities to ensure high-quality freight movement. Elevated efficiency of existing processes
• Opened new highly- profitable lanes and created a Romanian based carrier capacity from scratch
• Build strong relationships with key stakeholders (i.e., carrier owners; operators, dispatchers and drivers, warehouse personnel, customer representatives;) both on the phone and during personal visits which resulted.
• Earned multiple awards for quality and dedication of performance in rapidly changing, fast-paced environment
• Coordinated daily dispatching, routing, tracking, and delivery of FTL shipments, ensuring on-time and accurate deliver. To achieve this, I multi tasked by efficiently operating multiple phone lines, computers screens.