Elena Mayer Email & Phone Number

Amsterdam, North Holland, NL

Waltham, MA, US

• Conducted thorough market research to identify potential opportunities and understand customer needs.
• Developed and nurtured relationships with key stakeholders, fostering strong connections within client organizations.
• Qualified projects by analyzing client needs and requirements, ensuring a tailored approach to each customer.
• Conducted engaging and informative technical demonstrations, effectively communicating the value proposition of Dynatrace to potential customers.
• Collaborated closely with sales and technical teams to identify and pursue suitable solutions for clients, ensuring customer satisfaction.

Waltham, MA, US

• Provided exceptional customer service to hotel guests, ensuring a positiveand memorable experience during their stay.
• Collaborated closely with other hotel departments to coordinate guestservices and ensure seamless operations.

• Managed the end-to-end sales cycle for an alcohol trading company,primarily focusing on the Chinese market.
• Conducted market research and analysis to identify potential customersand opportunities for business expansion in the Chinese market.
• Handled order processing, logistics coordination, and timely delivery ofproducts to customers, ensuring customer satisfaction.

• Collaborated closely with the Quality Manager and various teammembers within the plant to ensure high product quality standards andadherence to regulations within the plant environment.
• Generated comprehensive reports on quality performance, analyzingdata to identify trends, issues, and opportunities for process optimization.

• Worked as a freelance translator, specializing in Chinese to Russianlanguage pair, facilitating effective communication between clients andtheir Chinese business partners.

• Managed and executed multiple projects for major clients in theadvertising industry, including renowned brands like Coca-Cola,Panasonic, Unilever, and more.
• Oversaw all aspects of project management, from initial planning tosuccessful implementation, while ensuring adherence to budgetconstraints.
• Conducted personnel recruitment and coaching, assembling andmanaging a capable team to support project goals.
• Generated comprehensive reports, performing detailed analysis to trackproject performance, identify areas for improvement, and make informeddecisions.

Chinese Language

Master Degree, Business Informatics