Elena Mccarthy Email & Phone Number

Greater Madrid Metropolitan Area

Greater Madrid Metropolitan Area

EMEA Department

Abu Ghosh, Jerusalem, Israel

I built on an improved customer experience after the center's inauguration by analyzing its functioning, with a user-centered approach, through effective operational management aligned with customer requirements and quality standards.- Engage with employees and customers to collect feedback and deliver information for corrective action- Create standardized operating procedures (SOPs) for troubleshooting and repair processes- Ensure quality standards of the facilities and the multimedia systems by monitoring and correcting work, in-house and with external providers

Israel

Joined as the client's supervisor in the last phase of the Saxum Visitor Center construction project, in order to ensure its commissioning for the inauguration. For this purpose, I checked the technical operation and proper installation of the facilities and multimedia systems; reported to the owner, general contractor, architects and designers; and implemented the necessary improvements.

Haifa, Israel

Assisted Prof. David Behar in the opening process of the MUNDI lab, an interdisciplinary media lab for Technion's School of Architecture. - Building functional prototypes of products, components and mechanisms using Rhinoceros and advanced 3D fabrication methods such as Computer Numerical Control (CNC) technology; - Giving the opportunity to BSc students to create an end-to-end project, from concept design to prototype production, coordinating a summer course for the design and production of the lab's furnishing equipment.

Industrial Design Engineering & Product Development, Engineering

Education record

Semester exchange, through the Global E3 Exchange Program, with concentration in engineering economics and negotiation skills.

Digital Product Management, Industrial And Product Design