Reporting to the Vice President of South Europe I am responsible for the profitable growth of the business of Johnson Controls in Italy, with particular focus to the development of the indirect channel

Reporting to the General Manager I managed the Service Department both commercially and operationally, with direct P&L responsibilitRole and achievements:> Reorganization of sales network with a redefinition of the roles and geographies.> Definition of the commercial strategy and strategic initiatives.> Implementing trading rules for the proper management of the opportunity in the various sales stages.> Improved customer satisfaction through surveys with structured use Net Promoted Score indicator.> organizational review for a greater exchange between commercial and operational functions, with commercial presence improvement and the development of cross-activities by exploiting the whole value proposition of the service branch: starting from Building Automation, HVAC and Refrigeration with Energy approach.

Reporting to the General Manager I managed the Service operations team having as objective the achievement of operational efficiency and maximizing productivity flow, profitability and liquidity

Finance Manager Italy Financial Controller Systems BA

Financial controller Service Business Area, Head of Reporting;Budget, Forecast, Monthly review, Reporting to HQ