• Manage and improve different internal communications channels• Build positive relationships with internal stakeholders, working across all services• Actively source stories to feed internal editorial line• Plan and create multi-media content and materials (text, video, imagery, infographics)• Support Corporate Functions with their communications requirements

• Interact with potential candidates on social media and professional networks (e.g. LinkedIn, Slack and Github)• Coordinate with hiring managers to determine position requirements• Identify qualified candidate profiles using various sourcing techniques - Boolean search• Develop talent pipelines for future hiring needs• Brand ambassador online and offline

- Talent hunter and TA consultant, niched roles and high volume, 93% offer acceptance rate, 36 tech hires in 12 months;‑ Developed recruitment strategies according to the market and business, posted employment adds, screened resumes in high volume, coordinated and performed interviews, until the closing of each requisition, and followed the fresh employees during their trial period, according to the customer needs.- I have been a quick learner and adapted to new skills and sourcing platforms such as Workday ✔️LinkedIn Recruiter ✔️Indeed ✔️Monster ✔️WeLoveDev ✔️GitHub ✔️Talent.Io ✔️Beamery ✔️Choose Your Boss ✔️Open Classroom and the client’s ATS, developing experience in full recruitment cycle process.- Worked mainly in the IT sector to recrute a high range of profiles (Support, Devs, Scrum, AI, ML & Data Science, Cybersecurity) specialized in attracting and sourcing profiles with skills in: ✔️Java ✔️JavaScript ✔️PHP ✔️CSS ✔️Framework ✔️React ✔️ISO 27k ✔️Angular ✔️C++ ✔️C# ✔️Unity 3D ✔️ Flutter ✔️ SE ✔️KotlinCollaborated with customers like: ✔️Vestiare Collective ✔️ Strappi ✔️C12 ✔️ Voodoo ✔️Groupe Bruxelles Lambert ✔️ NOVA Box etcCustomers applicants tracking systems used: Taleo, Workday, Salesforce, Bamboo

Assisting the new hired agents of Amazon France Customer Service ( teams of 20+ NH) to understand the policies of the platform, to achieve soft and hard skills in order to maintain the top quality treatment of the problems met by customers.Tools used: Microsoft Outlook, PowerPoint, Excel, Amazon Chime and other internal Amazon platforms.

Assisting the customers of Amazon France by phone, chat and email to resolve all kinds of issues they met, (more than 50 contacts / day) from creating an account, to choosing the right article, setting their personal informations, solving payment or billing problems, delivery mistakes, technical errors.Every contact should have been dealt quickly, with a strong pro‑customer attitude, respecting and maintaing the politics of the company and the high KPIs of the team.

Arranging appointments and daily schedule, answering calls, preparing and correcting documents, organising meetings, producing agendas, managed the database with CRM software, prioritizing workloads, managed business trips.

Handling the mailbox and schedule of the management, preparing training support, assisting tasks.