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Elena Ruiz is listed as Project Manager @ DeepL at DeepL, a company with 93 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Elena Ruiz.
Elena Ruiz previously worked as Project Manager | Customer Success Operations at Deepl and Customer Success Manager | International Markets at Virtuagym. Elena Ruiz holds Certified Associate Project Management from Project Management Institute.
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Hello reader!🚀 I'm an experienced client manager with 7 years of experience in the SaaS industry, working in cities such as Barcelona, London and Amsterdam.💡 I have a proven track record of managing customer accounts and optimising customer success strategies across a range of sectors, with a deep understanding of the unique challenges and opportunities that each industry presents.🤝🏼 I'm comfortable managing strong client relationships, driving client success through tailored solutions, and leading enablement initiatives to ensure continuous development and effective onboarding of Success teams.🔮 What I really enjoy in my field is the dynamic nature of operational and strategic program management. I like to continuously expand my skill set, especially in optimising tools and processes for customer success.I look forward to connecting and engaging with professionals in the Linkedin community; come and say hi 🙂
Listed skills include Leadership, Customer Experience, Team Coordination, E Commerce, and 39 others.
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A career timeline built from the work history available for this profile.
Amsterdam, North Holland, Netherlands
- My focus is on strategic and operational project management for the Key Accounts team. I facilitate the seamless integration of tools and processes.- I oversee our Customer Advisory Board program, collaborating with the Product Leadership team and coordinating communications with Enterprise customers.- I manage and optimise CRM platforms for the CSM and.
Amsterdam Area
- I analysed and monitored B2B client accounts in my own book of business by identifying risks/opportunities. Drove client success, optimizing customer health scores and managing the customer lifecycle.- I worked on several projects focused on launching webinars for our brand and improving the referral program. Within my role, I was responsible for.
London, England, United Kingdom
- Account management, activation of new clients and implementation of key processes in order to set up an accurate configuration connected to client's data.- Assisted clients understanding the performance data while creating upselling opportunities. I maintained a significant renewal rate on contract renewals.
London, England, United Kingdom
- Managed key accounts, implementing accurate configurations and processes for client data. Developed and executed effective strategies for EMEA key accounts, leveraging thorough market research for informed decision-making.- Negotiated contracts with vendors for the Travel team, driving a 35% YoY increase in revenue. I oversaw the budget management and.
Barcelona, Catalonia, Spain
- Member of the Enterprise dedicated team for the airline Volotea. I supervised all logistics related to bookings including the distribution of contracts and invoices with hotels and airlines.
Barcelona, Catalonia, Spain
Flight Controller for Cathay Pacific Airways direct flights from Barcelona to Hong Kong. Business and Main cabin management:- Passenger list coordination- Special passengers- Team coordination- Boarding and check-in performance- Crew management- Preflight checklist
Barcelona, Catalonia, Spain
ESOL teacher for students of primary school, high school education and adults.
Other employees you can reach at deepl.com. View company contacts for 93 employees →
Sylvia Meyer
Colleague at DeeplMagdeburg, Saxony-Anhalt, Germany, Germany
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KB
Kerstin Bauer, Ll.M.
Colleague at DeeplGermany, Germany
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TM
Tiecheng Mu
Colleague at DeeplBeijing, China, China
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YT
Yusuf Temür
Colleague at DeeplCologne, North Rhine-Westphalia, Germany, Germany
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RG
Robin Guddat
Colleague at DeeplBocholt, North Rhine-Westphalia, Germany, Germany
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JL
Julien Le Bihan
Colleague at DeeplRennes, Brittany, France, France
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JS
Julius Sebastian Lischeid
Colleague at DeeplGermany, Germany
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JD
Jacobo Del Valle
Colleague at DeeplCologne, North Rhine-Westphalia, Germany, Germany
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GP
Gianmarco Porro
Colleague at DeeplHeidelberg, Baden-Württemberg, Germany, Germany
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TM
Thaissa Melo
Colleague at DeeplGermany, Germany
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• Applied Linguistics • English as a Second Language Acquisition
Quick answers generated from the profile data available on this page.
Elena Ruiz works for DeepL.
Elena Ruiz is listed as Project Manager @ DeepL at DeepL.
Elena Ruiz is based in Amsterdam, North Holland, Netherlands while working with DeepL.
Elena Ruiz has worked for Deepl, Virtuagym, Payhawk — Spend And Scale. Globally., Lyte, and Travelperk.
Elena Ruiz's colleagues at DeepL include Sylvia Meyer, Kerstin Bauer, Ll.M., Tiecheng Mu, Yusuf Temür, and Robin Guddat.
You can use AeroLeads to view verified contact signals for Elena Ruiz at DeepL, including work email, phone, and LinkedIn data when available.
Elena Ruiz holds Certified Associate Project Management from Project Management Institute.
Elena Ruiz is listed with skills including Leadership, Customer Experience, Team Coordination, E Commerce, Learning Management, Strategic Partnerships, Client Relations, and Salesforce.Com.
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