I am a Senior QA Analyst with a deep passion for quality, which is embedded in every idea and action I undertake. My extensive experience includes testing Salesforce and direct/indirect channels using web applications, iOS, Android, and tablets. I excel in creating and developing comprehensive test plans, manual and automated test cases, test scripts, and detailed test reports.I am proficient in developing moderate to complex SQL queries and have substantial experience in API testing using SoapUI and Postman. My technical expertise extends to Windows, macOS, all major web browsers (Chrome, Firefox, IE), and both iOS and Android mobile devices.With a strong understanding of QA methodology, best practices, techniques, and processes, I have successfully led test case development for QA automation teams and executed test cases based on the Selenium framework. I am also highly skilled in documenting, tracking, and escalating issues using JIRA while working within Agile environments.