Network Analyst
CurrentNetwork analyst for Bouygues Telecom France (mobile telecom network)Treating the complaints received from Bouygues Telecom clients.Preparing weekly reports concerning the number of complaints for each department and the most impacted departments.Participating in weekly meetings regarding the non-conformity situations with the french Bouygues Telecom responsibles.Follow up for the tickets with suppliers.Calling the suppliers in order to find out the state of their… Show more Network analyst for Bouygues Telecom France (mobile telecom network)Treating the complaints received from Bouygues Telecom clients.Preparing weekly reports concerning the number of complaints for each department and the most impacted departments.Participating in weekly meetings regarding the non-conformity situations with the french Bouygues Telecom responsibles.Follow up for the tickets with suppliers.Calling the suppliers in order to find out the state of their investigations.Calling the technicians in order to establish a metting between them and the supplier tecnician.Making the necessary verifications of the equipments. Show less