● Worked closely with colleagues to create a supportive network for ELL students throughoutthe school community. ● Utilized technology effectively within lessons to engage learners and reinforce key conceptsrelevant to language acquisition. ●Processed LPAC paperwork and collected required additional data. ●Organized cultural events and activities to promote multicultural awareness among bothELL students and their peers. ● Developed and delivered presentations on course topics. ●Provided one-on-one tutoring sessions for struggling ELL students, boosting confidence andoverall success rates. ●Performed data entry tasks on daily basis. Maintained accurate student files. ●Prepared reports and maintained administrative records. ●Assisted in evaluating student progress through regular assessments, ensuring continuous improvement and growth.

●Maintained detailed records of client interactions, tracking trends and identifyingopportunities for process enhancements.●Enhanced customer satisfaction by providing timely and accurate responses to inquiriesfrom international clients.●Provided personalized support to high-value clients in various regions, leveraging languageskills and cultural knowledge to facilitate successful outcomes in challenging situations.● Delivered exceptional customer service to every customer by leveraging extensiveknowledge of products and services and creating welcoming, positive experiences.●Educated customers about billing, payment processing and support policies andprocedures.●Trained new personnel regarding company operations, policies and services. ●Identified and resolved discrepancies and errors in customer accounts. ●Worked with a multi-line phone to provide efficient and accurate customer service ●Delivered exceptional customer service to every customer by leveraging extensiveknowledge of products and services and creating welcoming, positive experiences.●Educated customers about billing, payment processing and support policies andprocedures.