Elena Wright Email & Phone Number

Purchase, Ny

• Analyzed the operational performance of the division through the creation of various reports and analysis in partnership with department managers by utilizing tools such as SQL, Oracle, SSIS, SSRS and Tableau.• Implemented and fully developed inventory allocation model.• Enhanced operational performance by identifying and developing measurable and actionable key performance indicators.• Developed, inspected mined, transformed, and modeled data to raise productivity, improve decision making, and gain competitive advantage.• Conducted quantitative and qualitative analysis on data and information to ensure correct predictive forecasting or classification.

Riverhead, New York

• Provided instruction in mathematics to diverse student base within community college setting.• Developed course content with objective of building and advancing quantitative math skills in statistics and linear programming.• Deliver lectures and assign coursework to promote development of practical skills.

Water Mill, New York

In this operational role, I developed tracking system for pickup and delivery in Excel by compiling, monitoring and organizing data which contributed to company’s efficient and smooth operations. Analyzed and responded to inquiries from members of sales and operations team to solve problems. I Identified and implemented process improvements with team utilization of Counterpoint SQL system. Designed and wrote internal instruction manual by identifying capabilities of the system so anyone can use it effectively.Successfully maintained open lines communication between manufactures, sales team, venders, and warehouse personnel to expedite product order, delivery, and problem resolution.

Riverhead, New York

In this management role, I develop store strategies to raise customer pool, expand store traffic and optimize profitability. I established and met sales goals by interviewing, hiring, training, motivating, and mentoring staff and analyze and report buying trends, customer needs and profits. By leveraging and analyzing KPI metrics and merchandising, operations and client development data, I am able to collaborate with marketing team to propose innovative ideas to increase market share and measure store success. I ensure compliance with state and federal regulations by implementing effective quality control measures.

Riverhead, New York

Promoted from Sales Associate to Store Supervisor in 2015, I managed retail staff and oversee all business operations, including sales progress and department success. I directed all sales, customer care, quality management and workforce efforts and trained, mentored, and motivated staff on how to boost sales efficiency, customer service ratings and employee morale. Through these efforts, I was able to exceed store volume by 5.1% and decreasing store theft from 2.42% to 1.24%. Last, I provided strategic customer relationship management, ensuring customer expectations were exceeded and complaints were resolved promptly.

Selden, New York

As a Math Tutor, I reviewed homework assignments and test scores and worked through missed questions or problems. I employed proven study aides to prepare for upcoming tests and quizzes and evaluated learning styles and provided appropriate techniques for maximum understanding. I administered prep tests encompassing upcoming material.

Republic Of Sakha (Yakutia), Russian Federation

I assisted in preparing engineering specifications, data sheets, sketches, drawings and performed calculations in support of engineering activities. I utilized AutoCAD to develop design criterial and conceptual, preliminary and final design documents associated with mechanical systems.

Master Of Science (M.S.), Applied Mathematics And Statistics

Combined Bachelor And Master, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician