Elena Brouwer began her international protocol adventure as a United Nation’s translator early in her career. Today, her etiquette expertise has gone on to reach dozens of countries around the globe. She trains the trainers from A through Z: Argentina to Zambia, and everything in between. From lessons on customer service and business etiquette for restaurant managers in Germany, to passenger and staff workshops aboard an upscale cruise through Australia and New Zealand, Elena’s specialized courses are always tailored to fit the needs of her international clientele.At the local level, Elena has successfully trained and advised the business community in the South Florida tri-county area: Miami-Dade, Broward and Palm Beach. Her business etiquette workshops are regularly requested by medical offices, law firms, banks, hotels, restaurants, and individual professionals seeking to improve their relationships to clients and peers.Her knowledge of business and social graces has been featured by some of the most important TV networks, including CNN, NBC, FOX, CNN en Español, Univision and Telemundo. The Miami Herald, The Sun-Sentinel and The South Florida Business Journal, among others, also regularly call on Elena for advice, interviews, and contributing articles.Specialties:Business EtiquetteInternational ProtocolEtiquette Trainer CertificationProfessional ImageCustomer Service Plus