Elena C. Email & Phone Number

• Oversees the development and implementation of Hire Heroes USA’s core service delivery model, including oversight of all aspects of the program, from the client’s first phone call with their assigned Transition.
• Expert in developing and implementing career transition strategies for a diverse clientele
• Skilled in leading cross-functional teams and driving operational excellence in remote work environments
• Experienced in process improvement, policy development, and stakeholder management
• Adept at leveraging data to inform strategic decision-making and improve service delivery
• Strong advocate for evidence-based practices in career development and transition services

• Lead employment initiatives and supports career-focused events throughout the state of Georgia on behalf of Hire Heroes USA. Establishes and maintains relationships to create registration intake pipelines at military.
• Leads and collaborates with Program Coordinator to plan and support events including educational workshops, virtual events, employment panels, seminars, and other employment-related events
• Manages a team of Transition Specialists to conduct assessments, resume revisions, job search assistance, interview skills training, and career-focused in-person and virtual events
• Develops and maintains community and employer relationships to increase visibility and impact in the communities served
• Serves as the liaison between federal and state employers, state government, military, nonprofit, and philanthropy organizations

Alpharetta, GA

• Led a team of up to 18 Transition Specialists (TS) who provided career and transition services to military members, veterans, and their spouses. Created a culture of energy, enthusiasm, achievement, professionalism.
• Provided guidance, support, and professional development to ensure each team member was prepared and able to assist their clients
• To date, has assisted 1,000+ veterans and spouses secure gainful employment through resume revisions and general career development guidance
• Selected to speak and attend various events, including Teach for America’s Veteran and Spouse Alumni Summit, the New York Film Academy, and Zac Brown’s Camp Southern Ground, along with Hire Heroes USA Transition.
• Conducted new hire training and onboarding, and provided mentorship for new Transition Specialists and Area Managers throughout the organization
• Performed general administrative and management functions; conducted semi-annual and annual performance reviews, coordinated and approved time-off requests, and monitored TS workload performance metrics

Alpharetta, Georgia

• Provided personalized career transition services to US military veterans, Active and Reserve service members and spouses of service members and veterans. Created and conducted 10+ resume revisions a week in an effort.
• Trained and mentored veterans to work through any barrier to employment
• Coordinated with Corporate Relations and development staff to match suitable veterans with open jobs
• Maintained quality, accuracy, and privacy of assigned veteran information in the Hire Heroes USA management system, Salesforce
• Conducted Transition Workshops at military posts and bases, providing classroom instruction for groups of 20-25 on career development strategies and transition planning, including resume building, networking and.
• Led resume, interviewing, and networking presentations to student veterans on college campuses

Dahlonega, Georgia

First-Year Seminar - This course stimulates students’ generation of ideas, depth of intellectual inquiry, and willingness to serve through an educational environment which encourages global-mindedness. Students use undergraduate research, small-group discussion, and written communication to achieve more reflective understanding of themselves, the world.

Dahlonega, Georgia

• Assisted 150-200 students per semester with creating and critiquing their resumes and cover letters. Presented an average of 10 workshops per semester regarding resume building, job search process, interviewing.
• Interpreted STRONG Interest Inventory with students to help decide major and career goals
• Created workshops and handouts regarding Social Media in the job search for both students and employers
• Developed and maintain relationships with regional employers and professional organizations to generate job leads
• Organized on campus interviewing events, career fairs, employer spotlights, etiquette dinners and graduate school fairs
• Conducted and compiled annual post-graduate survey | employment statistics

Naples, Florida Area

• Maintained job posting board, web portal and some marketing materials. Created and implemented Career Development annual goals and outcomes. Tracked and calculated graduation employment rates each semester.
• Assisted students and alumni with job search process by critiquing resumes and cover letters and conducting career related workshops (job search, resume building, interviewing)
• Maintained relationships with local employers to help generate job leads
• Organized career fairs and other on campus interviewing | hiring events
• As Ambassador Advisor, duties included: organizing bake sales and other fundraisers; clothing, food and toy drives for various organizations; recruiting and managing volunteers for campus and community events

Naples, Florida Area

First-Year Seminar - In this class the students were taught the 5 educational outcomes of Hodges University; Critical Thinking, Effective Communication, Initiative, Leadership Ability and Research Ability. Students were also introduced to Blackboard and APA format.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: -Sigma Beta Delta Honors Society

Bachelor Of Science, Business Administration And Management, General

Activities and Societies: -Founding member and board member of Business Club