Elena Doke Email & Phone Number

Omaha, Nebraska, United States

• Access templates to construct insured business correspondence letters on behalf of Claims, POS,Underwriting, and other various departments.
• Receive recorded dictated messages and convert them into written business correspondence letters.
• Receive email requests to generate new insured business correspondence letter.
• Proof read all generated correspondence for potential errors, and assemble letters with forms and othermedia for final delivery.
• Provide quality assurance to correspondence requestors for correct letter content and delivery.
• Assist with the training and onboarding of new employees as needed.

Omaha, Nebraska, United States

• Prepare, scan, and index various documents that come through the department via the Mail Room.
• Receive and handle financial transactions as part of New Business lines.
• Retrieve, sort, and organize old physical records for destruction.
• Provide support for Word Processing and Mail departments during high seasonal volume.
• Follow guides to ensure all duties performed are in compliance with HIPPA and other regulations.

Omaha, Nebraska, United States

• Supervise cashiers on the sales floor and provide training for newly hired Sales Associates andCashiers.
• Frequently interact with customers by providing resolutions to disputes and transactions, and up sellingclients on products and services.
• Securely open and close registers, through verifying daily transactions; complete bank accounting forsame-day deposits.
• Ensure that all transactions were processed in an accurate and timely manner.

Omaha, Nebraska, United States

• Assist customers with store purchases, and promote additional products and services.
• Assist customers with locating specific products, pull backroom merchandise for customers, andmaintain assigned garment section.
• Assist customers with Fitting Room requests, as needed.
• Participated in Sales Floor redesigns, including rearrangement of store merchandise displays, updatingsignage and visual displays either individually, or as part of a team-based group.