Elena Michaeli work email
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Elena Michaeli personal email
Hi! I am a seasoned Fraud and Risk Strategist with a diverse background in Fintech, e-commerce, and cybersecurity. Drawing from my experience, I have a proven track record in safeguarding digital trust and specialize in crafting innovative solutions for eCommerce and Fintech organizations, ultimately focusing on enhancing ROI through a flawless customer experience.My passion for mentoring and growing talent is reflected in my involvement with the Merchant Risk Council (MRC) Education Committee, Udemy, and speaking engagements, underscoring my dedication to fortifying the digital landscape. Before founding Neurofraud Consulting LLC, and working on startups, I led risk and fraud strategy, operations, management and product at Pepper Digital Bank, Pepper Pay, Bank Leumi and Shutterstock. I began my career in Information Security as a distinguished sergeant in the cyber intelligence division of IDF military, technology intelligence, unit 8200.My professional journey is built on a foundation of innovative fraud and risk solutions, successful negotiations, and a relentless pursuit of global trust and safety enhancement. My contributions and enthusiastic attitude make me an invaluable asset in the ongoing battle against cybercrime.Cheers, Elena
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Working On Something New!Stealth ModeAustin, Tx, Us -
Advisory BoardMarketplace Risk Jan 2024 - PresentSan Francisco, California, Us -
Founding MemberThe House Of Fraud Jan 2024 - PresentBoston, Ma, Us -
Education CommitteeMrc | Merchant Risk Council Sep 2021 - PresentRedmond, Wa, Us★ Advisor on the Job Taskforce Analysis for the new industry certification: CPFPP (Certified Payments and Fraud Prevention Professional). The certification was launched in May 2022.★ Co-instructed and presented the “Fraud 201” educational workshop at the MRC Vegas 2022 conference. ★ Planned and reviewed RAPID Edu courses and certification programs, that the council continuously launch for professionals, including Mobile Data uses for Fraud P, 3DS2, First party misuse, Chargebacks, and more. -
Global Marketplaces Risk Intelligence And Business StrategyWalmart Nov 2023 - PresentBentonville, Arkansas, UsLeading, Building and Implementing risk strategy in the Global Walmart Marketplace; seller identity & account security to combat fraudulent accounts, business impersonation, synthetic identities, ATO and more. -
InstructorUdemy Jun 2023 - PresentSan Francisco, Ca, Us -
Fraud And Risk ConsultantPayments Consulting Network May 2023 - Nov 2023Sydney, Au -
Fraud And Risk ConsultantMerchant Advisory May 2023 - Nov 2023Sydney, Au -
Educator, Mentor, OwnerNeurofraud Consulting Llc 2022 - Nov 2023Austin, Tx, UsOn a mission to help people live better.★ Voluntarily build fraud prevention content, training, mentoring, and speaking engagements to enhance the industry's capabilities to assist companies to combat fraud and prevent malicious activity.★ As an SME in Fraud Prevention and Detection, I also leverage my professional background to help consumers, educate them on fraud awareness and deliver insightful presentations to elderly and young adults at the beginning of their financial journeys to help reduce their risk of becoming a victim of fraud. -
Strategic AdvisorNeurofraud Consulting Llc 2023 - 2023Austin, Tx, UsProvide strategic fraud prevention services for e-commerce and fintech companies to prevent evitable losses and increase ROI. Businesses that sell financial or digital services/ goods are susceptible to malicious activity and are exposed to various types of fraud such as account takeover, synthetic identities, fraudulent activity, first-party misuse (also known as friendly fraud), money laundering, and more. These bring additional costs such as violation fees (e.g. AML, chargeback fees, fines for an elevated rate of CHB), legal fees, reputation damage, and last but not least loss of customers (existing and potential). I leverage my experience in various industries to provide strategic Fraud prevention services from A-Z:- Approach to the pain points the client raises.- Conduct a risk assessment.- Create a policy risk. - Build a fraud prevention strategy. - Advise and manage implementation of the most suited technology or develop internal solutions to better tackle key issues. - Fraud resiliency testing.- Rapid fraud incident response.- Fraud management and operations.- Insider threat controls and mitigation.- Train and coach for proper fraud operations and management according to the services / goods and business needs of my clients.★ Experienced with crime in industries: E-Commerce | Banking | FinTech | P2P | B2C | B2B | Cybersecurity | Military Intelligence | Investments | Digital Products & services.★ SaaS experienced: Actimize NICE | Arcsight | Sift | AWS Fraud Detector | Braintree FPA | SumoLogic | Signal Science | Symantec | NETACEA and familiar with many other FP&D tools and providers such as Accertify, Ravelin, Forter, Identiq, Arkose Labs and more.★ Analysis and visualization experienced: MS SQL | MySQL| Excel | Snowflake | Visual Studio | Tableau.★ Payment platforms: Adyen | PayPal | Chase Paymentech | CCBill | Epoch | Braintree | ACH | P2P and familiar with many other payment vendors such as D-local, vyne and more. -
Strategy, Analysis, Investigations, ProductShutterstock Sep 2019 - Aug 2022New York, Ny, UsFraud prevention strategy, development, operations, and implementation.Developed a risk management strategy and process efficiency. Including researching and implementing new technologies while collaborating with stakeholders (such as Legal, IT, Product and Engineering) concerning application-required changes for increased security, decreasing customer disputes, chargeback rate, and fraud loss as well as redesigning the DB architecture. I created a risk operations strategy, collected data, analyzed big data (over 1M accounts), which entails detecting, and investigating suspicious activity and taking the necessary action to defend against malicious activity. In Addition, developing and conducting Security, Fraud and Risk training for stakeholders.Some of my exciting projects:★ Created, designed, developed, negotiated, and launched a new Enterprise Fraud Risk Escalations Process to reduce investigation time, provide metrics and increase customer experience leading to an ROI increase of $1.2M annually.★ Designed and built an automation tool to measure fraudulent activity based on notifications of fraud and identification of free trial abuse using various variables to predict low-risk and high-risk activity.★ Designed an internal tool to reduce chargebacks by incorporating data from multiple sources of data which will allow the company time efficiency and better collaborations between the billings and fraud teams and reduce costs at the same time.★ Built from the ground up a Fraud prevention strategy and KPI’s for a new company acquired by SSTK (Picmonkey), based on risk assessment and data analysis. Including managing technology integration, QA and providing next steps recommendations and guidance to the involved teams.★ Increased the company’s ROI and reduced costs by tools optimization used by the fraud team.★ Built Fraud and information security training and instructed global teams in the company. -
Risk Strategy, Investigations, Analysis, ProductPepper (Banking) Oct 2017 - Mar 2019Tel Aviv, Tel Aviv, IlLeading fraud strategy and operations for Pepper Digital Bank and Pepper Pay mobile payments application.Pepper Bank is a new generation of ALL-in-one digital banking financial services. Launched by Bank Leumi.Led risk management and fraud investigation strategies and automation for Pepper DLB, and its P2P application Pepper Pay, which put me at the forefront against innovative fraud tactics.★ Proactively researched and improved the ability to detect, respond, investigate, and prevent cyber-enabled financial fraud. ★ Gathered information from multiple sources and identified key drivers, variables, trends, and business scenarios to inform business risk decisions.★ Managed end-to-end cyber financial fraud events.★ Proactively assessed and acted on risks and vulnerabilities to the Bank and its P2P services with an emphasis on anti-corruption, wire fraud, online fraud, physical and virtual stolen credentials, card scanning, social engineering, AML, account take over (ATO), identity theft, customer abuse, customer’s exploitation, and workplace safety risk domains.★ Worked independently and built partnerships across multiple functional stakeholders and law enforcement.★ Conducted fraud investigations and analysis against the bank as well as the customers, leveraging statistical and data mining tools (SQL, Tableau). ★ Developed and maintained processes and documentation to ensure best practices for fraud identification, escalation and mitigation are effectively communicated and adhered to.★ Monitored and detected fraud patterns by auto fraud detection tools and manual rules input (Actimize, ArcSight). -
Risk Operations, Analysis, InvestigationsBank Leumi בנק לאומי Jun 2016 - Mar 2019Tel Aviv, IlAs a fraud associate in the Fusion Center, my responsibilities included identifying and investigating fraudulent activity such as money transfers (ETF), cash withdrawals, ACH, card theft and skimming, and customer claims in all their forms. Take immediate action against fraud attacks (e.g. ATO, withdrawals, transfers). Report on findings, analysis, and actions taken to the executive management and collaborate with law enforcement to provide evidence for prosecution.★ Identified threat patterns and prevented the theft of virtual and physical assets. ★ Analyzed theft, scanning, and forgery of debit and credit cards by using cyber technologies and data analysis.★ Investigated and identified threats, malicious activity, and access attempts into clients' accounts as well as forging documents and identity theft to create unlawful accounts. ★ Interrogated and investigated customer claims. Decision-making and recommendation reports to branch managers and other stakeholders.★ Provided conclusions, recommendations, evidence, and all related investigation and analysis documents to law enforcement stakeholders against criminals for prosecution.★ Demonstrated ability to scale operations and processes in a fast-paced organization. -
Analysis, Cyber IntelligenceCyberhat Sep 2015 - Jun 2016Tel Aviv, Israel, IlCyberHat is an intelligent security operation center; which combines cutting edge technologies and innovative processes ensuring accurate identification, analysis, and investigation of Cyber, Security and IT threats for the organization worldwide. The company specializes in cyber defense, intelligence, cyber and IT security assessments, reviews, hacking, monitoring, and a wide range of professional and technical services. Part of my role was: ★ Gathering threat intelligence ★ Analyzing cyber threats ★ Intelligence information gathering and analysis and monitoring data leakage in Deep web and OSINT, closed and private markets, open web and social platforms, and building DUA. ★ Investigate and identify incidents, threats, malicious activity, and access attempts. ★ Management of network, security, fraud and intrusion events, and cyber-attacks.★ Forensics using uniquely developed technologies: SIEM, DLP, NAC, IDS, IPS, Firewalls, File system anti-virus scan and network traffic analysis, and more. -
Fraud And Compliance Lead, Analysis, ProductCoolvision Dec 2013 - Sep 2015In addition to analysis and operations of fraud prevention and compliance, I built and managed a unique product and a team that I trained as a tier 1 to work on this product to prevent real-time fraud and reduce chargebacks and refunds.★ Increased the company’s ROI and reduced chargeback losses by building an internal tool to identify a complex combination of changing variables to predict high-risk transactions and prevent evitable chargebacks.★ Designed, conducted quality assurance, and led to the successful development of an internal tool intended to review transactions in real time, which is especially critical for merchants who sell digital goods, and the products are gone in a matter of seconds, while reviews, refunds and CHBs are conducted later.★ Founded, trained, and led a 24/7 team to monitor and review transactions in real-time to identify fraud events and prevent chargebacks and refunds as tier 1. -
Fraud And Compliance Management, Operations, InvestigationsCoolvision May 2013 - Sep 2015The company develops a media chat platform and manages numerous websites based on a wide variety of technologies and sells digital services for credits.★ Prevented fraudulent activity by analyzing and identifying suspicious activity.★ Collaborated with cross-functional stakeholders, such as the DB team, to design and build new reports for malicious activity detection as well as improve efficiency and reduce bugs.★ Developed and tested new processes, reports, and reviews. -
Principal Research LeadGelbart Kahana Investor Relations Jul 2012 - May 2013Research and back office manager.
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Training Team SergeantUnit 8200 - Israeli Intelligence Corps Jun 2007 - Dec 2008Tel Aviv, IlTechnical course developer and a Training Sergeant. -
Operations SergeantUnit 8200 - Israeli Intelligence Corps Dec 2006 - Dec 2008Tel Aviv, IlSIGINT Security Operations Sergeant- Managed teams in the field.
Elena Michaeli Skills
Elena Michaeli Education Details
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Reichman UniversityB.A. Business Administration
Frequently Asked Questions about Elena Michaeli
What company does Elena Michaeli work for?
Elena Michaeli works for Stealth Mode
What is Elena Michaeli's role at the current company?
Elena Michaeli's current role is Working on something new!.
What is Elena Michaeli's email address?
Elena Michaeli's email address is em****@****ock.com
What schools did Elena Michaeli attend?
Elena Michaeli attended Reichman University.
What skills is Elena Michaeli known for?
Elena Michaeli has skills like Financial Analysis, Data Analysis, Analytics, Research, Crisis Management, Data Warehousing, Analysis, Risk Management, Fraud Detection, Online Fraud, Threat Analysis, Financial Risk.
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