Elena M. Email & Phone Number

Milan, It

Milan, It

Milano, Lombardia, Italia

I deal with the negotiation and drafting of franchising or management hotel agreements and any other contracts relevant to the company and the sector (partnership agreement, LOI agreement, NDA, service agreement). I perform coordination and liaison functions between the HQ and the Southern European legal team. I provide: support in the implementation and monitoring of the group's policies of compliance programmes; drafting templates and legal opinions; regulatory advice to the hotels that are… Show more I deal with the negotiation and drafting of franchising or management hotel agreements and any other contracts relevant to the company and the sector (partnership agreement, LOI agreement, NDA, service agreement). I perform coordination and liaison functions between the HQ and the Southern European legal team. I provide: support in the implementation and monitoring of the group's policies of compliance programmes; drafting templates and legal opinions; regulatory advice to the hotels that are part of the network; legal advice to the company's various business units (Development, Marketing, Procurement, Sales, HR). I coordinate legal issues for Greece, Malta, Cyprus and Israel. I carry out corporate secretarial and budget management tasks for the legal area in Italy and I support in debt collection activities from a legal point of view. I perform legal research on laws and regulations and coordinate disputes and complaints, management of external consultants. Show less

Chiasso, Canton Ticino, Svizzera

I deal with the analysis and development of products from a legal point of view, perform creation, review and validation of international contracts, legal opinions and templates and provide support to other corporate departments. I participate in the co-editing of pre-litigation strategy, provide product support for the compliance department. Designing and conducting training in legal matters or on company-wide relevant projects.

Chiasso

Drafting of national and international contracts, analysis of current legislation, pre-departure dispute resolution. Drafting of general terms and conditions, legal communications and opinions. Legal assistance and advice to the organizational units of the company, coordination and definition of the most appropriate solutions to legal issues.

Chiasso

I gave support to our customers about adding services and special requests. In cooperation with my team and closly with the providers, I updated rates and availability of flights.I carried out support activities in the management of complaints, when necessary, requiring the support and advice of the legal department.

Chiasso

I manage the booking process and the booking flow, guaranteeing the best service during the pre-sale, sale and post sale moments.

Milano, Italia

I have supported the organizational activities of the Office. I participated to the drawing-up of contracts and to the research of new potential partners. I took care of the management of the Extranet, I worked at the creation of packages and I collaborated with the Reservation Department for site inspections and groups warm welcoming.

Milano, Italia

As guest service agent and booking agent ,my priciple role was to satisfy all the needs of the guests accordingly to the philosophy and the standards of the Bulgari Hotels and Resorts, starting from the booking process, during clients' stay and after it. Achievements: tailor made offers and bookings, warmly welcoming, personalization of the service and anticipating needs.

Milano, Italia

As part of the Italian team of affiliation, I was in charge of the acquisition of new partners, inviting them to join a portfolio of 4-5 Stars Hotels and to start a new kind of business: the dayuse of hotels. I collaborated with our partners, presenting our offer, studying our competitors, finding the best solutions for them to sell on our web site and app.

Master In Tourism Management, Hospitality Administration/Management, 110L

Master'S Degree In Law, 102

Master Thesis: "The development strategies of Airports and Low Cost Carriers".

Specialization And Professional Updating Course, "New Profiles Of Aviation Law"