Elena Montero, Dip Mhcc
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Elena Montero, Dip Mhcc Email & Phone Number

Customer Relations | Mental Health Champion 🤍 | Culture Change Strategist | Workplace Wellbeing | Neurodiversity & Menopause Advocate| Suicide Prevention at Bupa Global
Location: Greater Brighton And Hove Area, United Kingdom, United Kingdom 10 work roles 2 schools
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Current company
Role
Customer Relations | Mental Health Champion 🤍 | Culture Change Strategist | Workplace Wellbeing | Neurodiversity & Menopause Advocate| Suicide Prevention
Location
Greater Brighton And Hove Area, United Kingdom, United Kingdom
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Who is Elena Montero, Dip Mhcc? Overview

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Elena Montero, Dip Mhcc is listed as Customer Relations | Mental Health Champion 🤍 | Culture Change Strategist | Workplace Wellbeing | Neurodiversity & Menopause Advocate| Suicide Prevention at Bupa Global, a company with 1356 employees, based in Greater Brighton And Hove Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Elena Montero, Dip Mhcc.

Elena Montero, Dip Mhcc previously worked as Customer Relations Specialist at Bupa Global and International Sales Consultant at Bupa Global. Elena Montero, Dip Mhcc holds Bachelor Of Arts Ba (Hons), Marketing, (2:1) from University Of Chichester.

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Email format at Bupa Global

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Bupa Global

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Profile bio

About Elena Montero, Dip Mhcc

I am a customer relationship executive , wellbeing and mental health specialist with over 10 years of experience in the global health care industry and over 7 years of working for not-for-profit organisations. My passion lies in empowering organisations and individuals with the awareness and tools necessary for enhancing mental wellbeing. I'm proud of my track record in supporting employees and young adults through complex mental health challenges, ensuring that appropriate professional safeguarding standards are efficiently maintained, and any risk is managed.With a Diploma in Mental Health Culture Change and a certification as a Suicide First Aider, I am an advocate for inclusive cultures where everyone has the opportunity to flourish. My efforts have been recognised through positive feedback for my empathy, compassion, and exceptional communication skills.Key achievements include:• Facilitating wellbeing workshops and webinars on topics such as the Six Steps to Well-being, stress & energy management, mindfulness, healthy mind and self-care habits. • Designing and developing workplace wellbeing strategies , informed by evidence-based best practices and legislation, that incorporated wellbeing initiatives and interventions to enhance wellbeing, prevent and manage work-related stress, educate managers, peer support, raise awareness, and monitor progress, resulting in a 50% reduction in absenteeism and a 40% increase in employee engagement.• Providing disability support to individuals with diverse mental health needs, empowering them to achieve independence and exercise their right to choose and control. I also advocate for workplace adjustments and inclusive resources for neurodivergent and disabled employees. • Delivering data-driven recommendations that have significantly enhanced service utilisation and streamlined processes . I excel at engaging stakeholders, delivering clear advice, and executing crisis intervention strategies with utmost professionalism and integrity. I am pivoting my career to champion mental health and wellbeing in workplaces and academic settings. This pivot reflects my passion and values for making a positive impact on people's lives. I thrive in an environment where I can be creative and work with a high degree of autonomy, a safe space for staff to speak up, and a company that embraces the value of ABIDE principles .If you share my vision and passion for wellbeing, or if you are interested in exploring potential opportunities, please feel free to connect with me.

Listed skills include Event Planning, Interpersonal Communication Abilities, Global Sales, Lead Generation, and 15 others.

Current workplace

Elena Montero, Dip Mhcc's current company

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Bupa Global
Bupa Global
Customer Relations | Mental Health Champion 🤍 | Culture Change Strategist | Workplace Wellbeing | Neurodiversity & Menopause Advocate| Suicide Prevention
brighton, brighton and hove, united kingdom
Website
Employees
1356
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10 roles · 24 years

Elena Montero, Dip Mhcc work experience

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Customer Relations Specialist

Current

Brighton, United Kingdom

As a Customer Relations Specialist, I excel in fostering cross-departmental customer relationships, pinpointing the root causes of issues, and actively involving stakeholders in the pursuit of continuous improvement. My business acumen, coupled with exceptional communication skills, fuels my drive for customer satisfaction and informed decision-making. I.

Jun 2016 - Present

International Sales Consultant

Brighton, United Kingdom

My key accountability was to deliver consultative sales approach to deeply understand and address client needs. My focus was on delivering bespoke solutions that not only aligned with client goals but also drove tangible business results. I thrived on engaging with diverse international markets, leveraging my ability to connect with clients from various.

Dec 2014 - May 2016

International Lead Generation Specialist

Brighton, United Kingdom

I was the driving force behind sourcing, generating, identifying, and qualifying top-tier leads, significantly enhancing the potential to convert international health products into new registrations for the global sales team within a multichannel environment

Sep 2014 - Dec 2014

Senior International Corporate Coordinator

Brighton, United Kingdom

I mastered the art of managing complex cases for international business employees with a detail-oriented and empathetic approach. AIG Europe, a leading force in the UK business insurance market, entrusted me with a portfolio of corporate accounts, overseeing their global emergency medical and travel coordination needs, and the crisis impact on employees..

Apr 2013 - Aug 2014

Disability Support Worker

Brighton

I provided expert guidance and support to adults with complex mental health conditions, learning disabilities, autism, and self-harm behaviours. I effectively managed crisis situations, conducting risk assessments and promoting independence, choice, and wellbeing, all while working in a person-centred manner to ensure that each individual's aspirations.

2008 - Mar 2013

Corporate Brand Consultant, Internship.

Horsham, UK

Worth Services is an Independent Domestic Violence Unit supporting victims who are at the highest risk of serious injury or homicide. My internship focused on developing a strong brand identity and incorporated market positioning and image execution. I successfully demonstrated proven market insights by identifying audiences’ attitude and beliefs. I.

Jan 2012 - Mar 2012

Disability Support Worker

Hallcreed Ltd.

Brighton, United Kingdom

2007 - 2008 ~1 yr

Holiday Representative Team Leader

Spain

  • Responsible for the supervision and coordination of the onsite activity programme, I developed and implemented promotional activities and business development initiatives in a dynamic multicultural environment all of.
  • Delivered structured, energised and knowledgeable sales presentations to customers in what’s on Welcome meetings which optimised on- side sales of services.
  • Researched and implemented creative ideas to maximise in –resort revenue generation as well as adding value to customer holiday experience.
2002 - 2005 ~3 yrs

Travel Consultant

Viajes Alcazar

Spain

Oct 2002 - May 2003
Team & coworkers

Colleagues at Bupa Global

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2 education records

Elena Montero, Dip Mhcc education

FAQ

Frequently asked questions about Elena Montero, Dip Mhcc

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What company does Elena Montero, Dip Mhcc work for?

Elena Montero, Dip Mhcc works for Bupa Global.

What is Elena Montero, Dip Mhcc's role at Bupa Global?

Elena Montero, Dip Mhcc is listed as Customer Relations | Mental Health Champion 🤍 | Culture Change Strategist | Workplace Wellbeing | Neurodiversity & Menopause Advocate| Suicide Prevention at Bupa Global.

Where is Elena Montero, Dip Mhcc based?

Elena Montero, Dip Mhcc is based in Greater Brighton And Hove Area, United Kingdom, United Kingdom while working with Bupa Global.

What companies has Elena Montero, Dip Mhcc worked for?

Elena Montero, Dip Mhcc has worked for Bupa Global, Aig Europe, Southdown Housing Association, West Sussex County Council, Worth Idva Services, and Hallcreed Ltd..

Who are Elena Montero, Dip Mhcc's colleagues at Bupa Global?

Elena Montero, Dip Mhcc's colleagues at Bupa Global include Tatiana Ruiz, Aswin Chandra, Aurora Reyes Suarez, Jemma Salmon, and Tom Little.

How can I contact Elena Montero, Dip Mhcc?

You can use AeroLeads to view verified contact signals for Elena Montero, Dip Mhcc at Bupa Global, including work email, phone, and LinkedIn data when available.

What schools did Elena Montero, Dip Mhcc attend?

Elena Montero, Dip Mhcc holds Bachelor Of Arts Ba (Hons), Marketing, (2:1) from University Of Chichester.

What skills is Elena Montero, Dip Mhcc known for?

Elena Montero, Dip Mhcc is listed with skills including Event Planning, Interpersonal Communication Abilities, Global Sales, Lead Generation, Marketing Strategy, Business Development, Customer Service, and Market Research.

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