Elena Soccol Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

São Paulo, Brazil

São Paulo, São Paulo, Brazil

Porto Alegre, Rio Grande Do Sul, Brazil

Porto Alegre, Rio Grande Do Sul

Porto Alegre, RS - Brasil

Duties: in charge of team’s training and schedule, hiring and development processes, audit preparation as per Accor French Standards and Front Office and Events Departments Operational Management.

Porto Alegre, RS, Brasil

Duties: Check-in and check-out, blocking rooms, reservation, control of the Guest Satisfaction Survey, operation of events, assistance to VIP guests and set up of special room packages. Winners for 3 successive months as employee with more Good Guest Comments.

Rio De Janeiro, RJ - Brasil

Duties: Responsible for the Front Office, Reservations and Events Coordination, trainings, Front Office standards and team schedule.

Rio De Janeiro, RJ - Brasil

Duties: Check-in and check-out, blocking rooms and responsible for the Starwood Preferred Guest program.Elected the Customer Service Winner of the Month (October 2008) - Starwood Hotels & Resorts worldwide, an international network of Starwood, which has as main objective to highlight the importance of proper care and services provided to guests, rewarding.

Porto Alegre, RS - Brasil

Duties: Check-in and check-out, blocking rooms, concierge, control of the Guest Satisfaction Survey, responsible for the Starwood Preferred Guest program and front desk work schedules.Elected the Best Employee of the Month (December 2006) and Best Employee of the Year (2006), Best Employee on Property by the Guests and Winner on Starwood Preferred Guest’s.

Essentials Of Human Resource Management Certificate

Education record

Accent Reduction class Grammar Review for Non-Native Speakers Conversational English Intermediate

Graduated In Hospitality (Concluded In December 2007)