👉Business Consulting👉Business Process Optimization👉Marketing Planning👉Strategic Positioning 👉Brand Development👉Resource Integration

• Develop and execute monthly marketing plans and campaigns, focusing on meticulous budget management.• Oversee local and international social media platforms, collaborating with overseas marketing agents to optimize strategies.• Spearheaded content, design, and video creation to effectively engage target audiences.• Coordinate the production of printed materials, liaising with printing suppliers to ensure quality output.• Facilitate seamless communication across diverse markets by overseeing content translation.• Manage customer service operations to ensure client satisfaction and retention.

• Collaborate with board and management for strategic alignment.• Provide IT support and liaison with technicians.• Research and develop business proposals.• Stay updated on business and economic trends.• Organize international conferences.• Plan monthly business and marketing activities, including client and corporate partner engagement.

• Coordinate with suppliers, designers, marketers, and clients.• Generate innovative ideas and oversee content creation.• Research digital marketing tools.• Lead and delegate tasks within the team.• Manage multiple digital marketing projects.• Recruit and interview designers and marketers.• Oversee advertising campaigns for Southeast Asia countries.

• Lead customer open interviews to gather valuable insights.• Address and resolve all complaints and technical issues promptly.• Provide translation services and ensure grammatical accuracy in job postings.• Served as Chief Organizer and President of the Malaysia branch reading club, hosting meetings and sharing sessions.• Offer real-time customer support through online chat, backend ticket systems, and phone inquiries.• Facilitate recruitment processes for major corporations such as McDonald's, Chicken Rice Shop, and Pizza Hut.