Sr. Director Of Customer Success
CurrentDriving Customer Success Excellence and delivering world-class solutions and thought-leadership for our Automotive and Financial Services clients.
Jun 2023 - Present
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Elena Webb Email & Phone Number
Sr. Director of Customer Success
at
InteLogix
1 work email found
@startek.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Director of Customer Success
Location
Louisville, Kentucky, United States
Who is Elena Webb? Overview
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Quick answer
Elena Webb is listed as Sr. Director of Customer Success at InteLogix, based in Louisville, Kentucky, United States. AeroLeads shows a work email signal at startek.com and a matched LinkedIn profile for Elena Webb.
Elena Webb previously worked as Director Program Management at Startek and Operations Manager to Account Manager at Accent Marketing. Elena Webb holds B.A., English/Political Science from Albion College.
Company email context
Email format at InteLogix
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{first}.{last}@startek.com
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AeroLeads found 1 current-domain work email signal for Elena Webb. Compare company email patterns before reaching out.
Profile bio
About Elena Webb
CX & BPO professional with 20 years experience planning, implementing, and managing customer success strategies.I partner with senior business leaders to analyze current customer engagement strategy, implement omni-channel engagement solutions, leverage call center data to guide business operations and drive measurable improvements in customer loyalty and spend. I provide hands-on oversight of BPO operations, getting in the weeds with technology and processes as needed to solve problems and ensure that contact center delivery meets and exceeds client expectations.Areas of Focus: Omni-Channel Engagement, CRM Integration, VOC, Digital Marketing, Phone Conversion, Retention/Save Strategy, CX Transformation. Skills: P&L Management, People Management, Contact Center Tools & Technologies, Project Management, Workforce Planning, Contract Negotiation and Renewals, RFP Response, Client Proposals, White Papers, Case Studies, Quarterly Business Reviews.Industries: Retail, Telecommunications, Financial Services, HealthcareGeographic Experience: US, Canada, Near-Shore, Off-shore, LATAM.
Listed skills include Call Centers, Vendor Management, Performance Management, Customer Experience, and 15 others.
Current workplace
Elena Webb's current company
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6 roles
Elena Webb work experience
A career timeline built from the work history available for this profile.
Director Program Management
Experienced Account Director responsible for overall health and success of strategic client relationships. Solutions Design, Customer Insights, & Customer Success Strategy. Omni-channel Customer Engagement. Industries: Retail (B2B & B2C), Automotive, Telecommunications, Financial Services, Healthcare.
Jun 2015 - Jan 2023
Operations Manager To Account Manager
BPO Operations & Delivery Manager leading execution and delivery of existing strategic accounts as well as design and execution of new client launches. Transitioned from Operations Delivery to Account Management roles.
Mar 2010 - Jun 2015
Hr Program Manager Ii
BPO Vendor Management: Training & Delivery. Responsible for New Trainer Certifications/Observations/Coaching & Development. Delivery of Leadership Training and TTT for Vendor Partners.
Apr 2006 - Apr 2009
Bcs - Learning Specialist
BPO Consulting. New site project launches: US, Canada, Mexico, Caribbean & Philippines. Training & development.
Dec 2004 - Apr 2006
Training Manager
Aug 2003 - Dec 2004
1 education record
Elena Webb education
FAQ
Frequently asked questions about Elena Webb
Quick answers generated from the profile data available on this page.
What company does Elena Webb work for?
Elena Webb works for InteLogix.
What is Elena Webb's role at InteLogix?
Elena Webb is listed as Sr. Director of Customer Success at InteLogix.
What is Elena Webb's email address?
AeroLeads has found 1 work email signal at @startek.com for Elena Webb at InteLogix.
Where is Elena Webb based?
Elena Webb is based in Louisville, Kentucky, United States while working with InteLogix.
What companies has Elena Webb worked for?
Elena Webb has worked for Intelogix, Startek, Accent Marketing, Sprint Nextel, and Ibm.
How can I contact Elena Webb?
You can use AeroLeads to view verified contact signals for Elena Webb at InteLogix, including work email, phone, and LinkedIn data when available.
What schools did Elena Webb attend?
Elena Webb holds B.A., English/Political Science from Albion College.
What skills is Elena Webb known for?
Elena Webb is listed with skills including Call Centers, Vendor Management, Performance Management, Customer Experience, Crm, Analysis, Program Management, and Telecommunications.
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