Erin Lendo Email & Phone Number

Reading, Pa, Us

Reading, Pa, Us

Wyomissing, Pennsylvania, United States

The Client Relations Manager is responsible for managing relationships and policies with clients or customers. The main goal is to ensure that clients are satisfied with the products or services offered by the company, and to build long-term relationships with them. Build and maintain strong relationships with clients to ensure they remain loyal to the company and continue to renew their policies.Have a thorough understanding of client needs and expectations to offer appropriate… Show more The Client Relations Manager is responsible for managing relationships and policies with clients or customers. The main goal is to ensure that clients are satisfied with the products or services offered by the company, and to build long-term relationships with them. Build and maintain strong relationships with clients to ensure they remain loyal to the company and continue to renew their policies.Have a thorough understanding of client needs and expectations to offer appropriate insurance policies that meet their requirements and ensure their financial security.Communicate effectively with clients, providing them with timely and accurate information, addressing their queries and concerns, and explaining complex policy details in simple terms.Manage client accounts, including tracking their policy history, maintaining accurate records of their interactions, and ensuring that their policies are updated and renewed on time.Generate sales opportunities by being proficient in sales techniques and identify opportunities for upselling and cross-selling policies to clients, to increase revenue for the company. Identify opportunities and refer them to the client’s producers at renewal time or off-cycle. Collaborate with other departments such as underwriting, claims, and other departments within carriers, to ensure clients receive prompt and efficient services. Show less

Reading, Pennsylvania

Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.Process payments for fines and fees, maintain accurate drawers, issue receipts and update account balances.Identify, analyze, process, issue, and certify legal documents submitted to courts for adherence to laws and court procedures.Maintain court dockets and update disposition of cases after court hearings and trials.Calculate interest and costs… Show more Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.Process payments for fines and fees, maintain accurate drawers, issue receipts and update account balances.Identify, analyze, process, issue, and certify legal documents submitted to courts for adherence to laws and court procedures.Maintain court dockets and update disposition of cases after court hearings and trials.Calculate interest and costs on judgment and executions being entered and recorded against a party in a case and, if filing contains errors, responsible for addressing same with counsel of record.Transmit to Judges proposed orders, petitions, motions, or other documents for disposition. Show less

Wyomissing, Pa

Primary receptionist and greeter to all visitors.Identify and schedule appointments and meetings as appropriate.Process departmental, student club, and student organization invoicesProcess check requests for club events, reimbursements, travel expenses and other monetary needs.Track and monitor numerous departmental, student club, and student organization budgets, including purchasing card reconciliation and collecting, processing, and depositing student… Show more Primary receptionist and greeter to all visitors.Identify and schedule appointments and meetings as appropriate.Process departmental, student club, and student organization invoicesProcess check requests for club events, reimbursements, travel expenses and other monetary needs.Track and monitor numerous departmental, student club, and student organization budgets, including purchasing card reconciliation and collecting, processing, and depositing student organization funding.Advertise job positions, conduct interviews, supervise, train, and provide feedback to student staff.Input and process payroll for student staff.Process, input, and maintain confidential information and materials, including student conduct files. Show less

Reading, Pennsylvania

Organized files for court proceedings.Prepared legal correspondence and wrote professional letters for attorney.Received and placed telephone calls to clients and prospective clients.Diligently edited legal correspondence for grammar and spelling.Transcribed legal documents, notes from meetings and phone conversations.Arranged for delivery of legal correspondence to clients, witnesses and court officials.Filed documents with courts on behalf of… Show more Organized files for court proceedings.Prepared legal correspondence and wrote professional letters for attorney.Received and placed telephone calls to clients and prospective clients.Diligently edited legal correspondence for grammar and spelling.Transcribed legal documents, notes from meetings and phone conversations.Arranged for delivery of legal correspondence to clients, witnesses and court officials.Filed documents with courts on behalf of attorney.Organized envelopes, postage and mail correspondence for delivery to correct office.Conducted daily accounting on finances and payroll. Show less

Wyomissing, Pa

Handle all workings of the Impress Print Center - project planning, graphic design, production, finishing, and customer interfacing.

Associate Of Applied Sciences (Aas), Executive Assistant/Executive Secretary

Activities and Societies: Phi Theta Kappa, Soccer Team, President's List Graduated first in Office Technology Program. Two years study.

High School Diploma, College Preparatory Coursework

Activities and Societies: Concert Chorus, Mixed Chorus, Model UN, GSA, Lit Mag, Spanish Club, Stage Crew, Spring Musical, Fall Play, Honor.